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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,064 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,064 reviews

December 23, 2023

The experience was great ! Everyone was welcoming and very helpful. I would recommend to all. More

by mack.bozarth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Navarro ! Was awesome!! I give him 5 stars
December 23, 2023

Friendly Staff, Service was quick and very professional with no surprises. Was kept updated as the service was being performed. More

by gglover0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
December 22, 2023

No calls to update after vehicle was there for 3 full days. I had to call every time. Never diagnosed properly. Have bought more than 5 cars from this dealer over the last 20 years. Absolute worst and mo More

by chris.yarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
December 21, 2023

The service was awesome! ! I came with my 2 very young granddaughters for an oil change and the associates helped keep them entertained. Thanks for all y'all did More

by fnitesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the two young ladies name. One was who got the vehicles and the other one was at the service desk
December 20, 2023

Mr weaver was Very helpful during the process and got me in and out with very good customer service! More

by DEEBATISTE5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron weaver , Yonatan Arrage
December 19, 2023

Viviana Fernandez was professional and informative from the beginning to the end. also, she has been keeping with me and follow up my satisfaction with my new vehicle. More

by LOUBJROE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viviana Fernandez
December 18, 2023

I’ve been a customer since 2016 at this dealership. The customer service gets better and better each time. The reason I keep coming back. The sales team has always been amazing. Danny and Aaron were gr More

by shay1572003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Berry and Aaron Weaver
December 18, 2023

This is my third car from them, and the experience has always been great; however, the care, professionalism, and attention to detail were awesome this time. Cindy and her team made me feel like the only More

by JROSIQUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Owens, Cindy Miranda
December 17, 2023

Matthew was a great Service Advisor! ! Very friendly and easy to work with! Kept me informed More

by KEV_JEANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
December 17, 2023

An awesome job was done on that day of service, and I am pleased big time! More

by pprice1889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pena did a great job!
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