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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,064 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,064 reviews

January 02, 2024

Perfect attention on service ,make smooth and easy! Fast service ,they show me all I can done with my truck More

by chesterpizza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage, Frank Bryant
January 01, 2024

Bought vehicle and 3 days later noticed tail light was cracked. I only had vehicle in my driveway and my sons driveway so it wasn’t me so it must have been cracked when purchased. Still waiting for decisi More

by rellis9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Wasse
December 30, 2023

Sales man Dannie was very helpful and informative. Very professional. When we need another vehicle we will return. More

by ifuen72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dannie Berry sales
December 30, 2023

They will sell you damaged vehicle without proper inspection or completely fail to inform you of such. More

by seantalukder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carole Alomepe, Cindy Miranda
December 30, 2023

Great customer service. Fast, reliable and friendly. On time appointments with knowledgeable service advisors. Greeted at entrance. More

by isela1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
December 30, 2023

Horrible experience, the service department is the worst I have ever been too. Disorganized, not willing to compromise, no sense of urgency, terrible communication, and withholds information. More

by albright.andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
December 30, 2023

The service advisors are friendly, informative and patient. Whichever service advisor I get, He or she always thoroughly checks my cars health and gives me the best advise to take care of it. More

by amoseverest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Crenshaw
December 29, 2023

I would recommend this service center to anyone that owns an FCA vehicle. Great service writers. More

by paul.fries345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser
December 29, 2023

Very good service Jose is a very nice person very helpful , coffee is very good I do recommend More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 28, 2023

Great dealer, good service. They take care of me and listen every time I go More

by branlyjv0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Aguilar
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