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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,064 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,064 reviews

January 14, 2024

The service people at this dealership are the best in the business. They have rose to the top for me once again treating me with 100% satisfactory in all my services and warranty work! To many people to list More

by dwayneparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
January 14, 2024

Thanks to Jose Gonzalez, my service advisor, the process of servicing my car went well and the time as promised. Thanks to Mr. Gonzalez for a great job. More

by rev Miguel Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
January 13, 2024

Great service and very clean, polite service technician love the store also the people at front desk More

by onetrevort47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 13, 2024

Adrian was a super service advisor for me. Very prompt and professional. Very Helpful and kind. More

by adominguez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
January 12, 2024

I came all the way from Orlando Florida and got a great deal on a used truck. Ryan the used car manager too good care of me even sent an Uber to pick me up and everything was as promised! Buying a car or t More

by Rick from Orlando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hayes 5 stars
January 11, 2024

The reason for my rating is they kept trying to push on me a service that did not need to be done. I had my brakes done at the dealership less than 2 years ago (at 16000 mikes),and had an alignment done w More

by warman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with the service department. New service advisor again
January 11, 2024

I’m not sure if I’d rather go to the dentist or here. With the dentist at least the pain leads to legitimate fixes and health improvement. Here I can only guarantee the pain. No less than four times have More

by steven84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyone in service is awful.
January 09, 2024

Good customer service from Eugene & LJ. Thanks to the both of them for all they’ve done. Much appreciated, ShaMekka 😊 More

by shamekka71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Brown
January 08, 2024

Great People And Great Service I Was Pleased At Their Service Is Fast And very Detailed Customer service is on point. More

by heavenismygoal777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Avilla, Joshua Wasse
January 07, 2024

Excellent service and great customer service Customer service was great and I recommend this dealer. For always More

by Baudel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. But him is Hispanic very well in the department of service
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