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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,130 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,130 reviews

August 25, 2025

Was a very good service and attention, the dealer in good condition and clean, nice people to serve you More

by Pedroljam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Allen Henry , Moises Avilla
Aug 26, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for your kind words! We're thrilled you had a great experience with our team. We look forward to welcoming you back to Houston DCJR in the future!

August 24, 2025

Matt n. Christi always very helpful and mindful when I arrive to get service done More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rather
Aug 26, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Chris, we are glad to hear that Matt and Christi have made a great team. Thanks for choosing Houston DCJR!

Aug 28, 2025 -

Chris responded

Great job again

Aug 28, 2025 -

Chris responded

No problem

Aug 28, 2025 -

Chris responded

Our first experience here

August 19, 2025

Good Day, I wanted to advise that take care when working with this dealership. I will say the sales staff did work well with me on selecting and buying my last Truck here at NWD. Bit I have to say the suppo More

by millerst65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrance
Aug 26, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for sharing your experience with us. It's concerning to hear about the delays and inconvenience you've faced after purchasing your truck, as this is not the level of service we strive to provide. We apologize for any frustration caused by these issues and would like to address them promptly. Please reach out directly so we can assist in resolving this matter swiftly. Thank you, Mike Vivaldi - General Manager - (281) 949-6540

June 10, 2025

Good service get all my oil changes here little pricey but good service overall thanks More

by sneakvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Carl
June 03, 2025

Ask for Donovan! Great staff and service...even got a nice coffee from the in-house barista while we progressed through the process and paperwork. Just watch for thos More

by DaniH
Recommend Dealer
Yes
Employees Worked With
Donovan Morgan
April 08, 2025

Service was great all around and the timing was very sufficient. I was just n and out. More

by jrruben14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Apr 08, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thanks for choosing Northwest Chrysler Jeep Dodge Ram! We're glad your service went smoothly.

April 08, 2025

Prompt service, excellent communication. What more can you ask for. Coffee Bar a nice perk! More

by J&J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 08, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for leaving Northwest Chrysler Jeep Dodge Ram a five-star review! We are happy to hear that our team delivered excellent service and that you enjoyed the coffee bar!

April 02, 2025

Fast service, no haggle extra service request, always like going her for my RAM service More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Apr 02, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Joe, we appreciate the stellar review here at Northwest Chrysler Jeep Dodge Ram!

March 29, 2025

Ms. Alexia provided exceptional customer service throughout the warranty process, effectively addressing all noted vehicle concerns. The service team's assistance was invaluable in resolving multip More

by Nahiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
Mar 31, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that Alexia and the service team at Northwest Chrysler Jeep Dodge Ram provided exceptional support during your warranty process! It's great knowing they effectively addressed all concerns, ensuring a smooth experience for you. We look forward to assisting with any future maintenance or repairs!

March 29, 2025

Good customer service, they worked very fast on my car, I would definitely return for an oil change More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 31, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Alex, thanks for the awesome review of Northwest Chrysler Jeep Dodge Ram!