Northwest Chrysler Jeep Dodge - Texas

If i could give a zero I would! This placed scammed me twice! They had my car for over 3 weeks giving me the run around for the part. Not answering my questions. The Managers Khara This placed scammed me twice! They had my car for over 3 weeks giving me the run around for the part. Not answering my questions. The Managers Khara & Daniel was no help! Kristen the advisor was no help! They never gave me the time frame for the back order of my part. I had to get that information for another dodge dealer who not only told me the time frames but also found the part for me at another dealer! Daniel charged me expedited fee for the parts after his staff lied and said it was no part in the US! My car could have been finished in less than a week if they did their job. Also my car drivers horrible but I’m scared to take it back because I told Daniel with all the complaining I did I felt they would do something to my car and they did! My check engine lite came in and it’s riding hard. They fixed my shifter which should have been fixed in June of 2022! I brought my car from them. I will NEVER GO TO THEM AGAIN! I will alway tell people how the treated me and scammed me! More

Great customer service, very quick and efficient, I will be going back in the future be going back in the future More

Great service and attention from the service advisor. Knowledgeable and very Friday when I arrived. Knowledgeable and very Friday when I arrived. More

Adrian did a great job for being new to the job. This dealership took great care of me. This dealership took great care of me. More

Friendly people that try to solve your vehicle issues. They take pride in taking care of their customers They take pride in taking care of their customers More

Eric was a good salesman and very courteous and professional. I was confused about the Finance part because the discount on the “package for gps and ceramic waxing “ was not applied. I didn’t unde professional. I was confused about the Finance part because the discount on the “package for gps and ceramic waxing “ was not applied. I didn’t understand the calculations during the Financing meeting and felt rushed. More

Quick friendly service, vehicle ready before estimated time. Appreciate the communication, wish prices lower. Times are hard for many with large inflation. Thank you for the good work and fast service. time. Appreciate the communication, wish prices lower. Times are hard for many with large inflation. Thank you for the good work and fast service. More

Was the best experience I have ever had purchasing a vehicle. No pressure salesman. I worked with Ryan, Josh and Tim. Great team and will recommend this dealership to everyone I know. I will be back no vehicle. No pressure salesman. I worked with Ryan, Josh and Tim. Great team and will recommend this dealership to everyone I know. I will be back no doubt More

I bought a lot of cars in my days but never had a service like this Dodge dealership did Northwest dodge is the greatest Tarican ELLIS was the best salesman that I have ever dealt with it was worth 1500 mile like this Dodge dealership did Northwest dodge is the greatest Tarican ELLIS was the best salesman that I have ever dealt with it was worth 1500 miles to deal with these people they’re unbelievable More

Excelente atención, hicieron todo lo posible por ayudarme para que me llevará mi troca . Gracias para que me llevará mi troca . Gracias More