Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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Very impressed with the level of service I received. Everyone was super nice and my sales consultant Gregory was very attentive. Overall it was a great buying experience! Everyone was super nice and my sales consultant Gregory was very attentive. Overall it was a great buying experience! More
I usually get good service, but was not the case on this particular time. I had to call the service tech numerous times to no avail The last phone call, I was finally able to talk to him. He still did n particular time. I had to call the service tech numerous times to no avail The last phone call, I was finally able to talk to him. He still did not know the status of my vehicle, he indicated he would call be back in 5 minutes, which it did not. I finally received a call the next day, which he stated they could not find any problem with my vehicle. He would call be back at noon, once they would perform further testing. He did not call, I called him at 2pm and was informed my vehicle was ready. Common courtesy is all I expected. If you stated you would call, please do so. I brought my vehicle in on Monday at approximately and received it back on Wednesday at approximately 3pm. More
Excellent technology, attentive service, professional service advice and the vehicle is running well so far. I am very satisfied with this service. service advice and the vehicle is running well so far. I am very satisfied with this service. More
Matt has been excellent to work with. I had not-so-good experiences at this service center in the past but when I came back and had Matt advise me on service, I feel that there’s a fair a I had not-so-good experiences at this service center in the past but when I came back and had Matt advise me on service, I feel that there’s a fair and honest service advisor who truly cares about getting people squared away with service. He has great communication skills and is always available for questions. More