Northwest Chrysler Jeep Dodge - Texas

Easy process Took time to explain everything. Was polite and got me best deal he could Was polite and got me best deal he could More

I love this dealer, best people there working always helpful and nice. Thank you for always doing that great job! helpful and nice. Thank you for always doing that great job! More

1. Overall Experience: 10/10 Matthew Glassler provided an exceptional service experience. His professionalism, knowledge, and dedication to customer satisfaction were truly outstanding. 2. Communication: exceptional service experience. His professionalism, knowledge, and dedication to customer satisfaction were truly outstanding. 2. Communication: 10/10 Matthew consistently kept me informed about the progress of my service. He explained everything in a clear and concise manner, ensuring I understood all aspects of the service. 3. Timeliness: 10/10 The service was completed in a timely manner. Matthew made sure that everything was done right the first time, without any unnecessary delays. 4. Professionalism: 10/10 Matthew’s professionalism is second to none. He treated me with respect and courtesy throughout the entire process. 5. Knowledge: 10/10 Matthew demonstrated a deep understanding of the services and was able to answer all my questions accurately and confidently. 6. Customer Satisfaction: 10/10 I am extremely satisfied with the service provided by Matthew. He went above and beyond to ensure my needs were met. Additional Comments: Matthew Glassler is a true asset to your team. His commitment to excellence and customer satisfaction is commendable. I believe he deserves recognition for his hard work and dedication. I would highly recommend him to others and hope to see him continue to advance in his career. More

Very good customer service , I would recommend it to my friends and family, service advisor are friendly friends and family, service advisor are friendly More

The work performed by the technician was satisfactory. The service rep area needs improvement because I was left waiting upon check-out. The service rep area needs improvement because I was left waiting upon check-out. More

I service advisor was awesome! He kept us in the loop and let us know what was going on every step of the way. He kept us in the loop and let us know what was going on every step of the way. More

It was good. I enjoyed it. I wish I didn't have to go on 3 days after buying my truck but it is what it is. Mary was great I enjoyed it. I wish I didn't have to go on 3 days after buying my truck but it is what it is. Mary was great More

Mary was very attentive and answered all of our questions and made sure the service tech went through every inch of the vehicle since this was our 3rd time coming back for the same issue. and made sure the service tech went through every inch of the vehicle since this was our 3rd time coming back for the same issue. More

I love going to this dealership. The service is GREAT and the staff are ALWAYS nice and friendly. The coffee is also AMAZING. Thank you for your EXCELLENT service. The service is GREAT and the staff are ALWAYS nice and friendly. The coffee is also AMAZING. Thank you for your EXCELLENT service. More