Northwest Chrysler Jeep Dodge - Texas

LOVE THE NEW CHANGES! ! FELT VERY WELCOME FROM START TO FINISH KRISTEN KEEP ME UP TO DATE ! FELT VERY WELCOME FROM START TO FINISH KRISTEN KEEP ME UP TO DATE More

Polite courteous professional Knew what I wanted told them and negotiated a little and did the deal in an hour them and negotiated a little and did the deal in an hour More

Jason the sale manager is very customer oriented. He took care of the the issues that were present during the sale . Tim the sales person was also helpful. He took care of the the issues that were present during the sale . Tim the sales person was also helpful. More

Able to get me what I wanted in a reasonable price Wife was happy when she left the dealership with a vehicle she wanted was happy when she left the dealership with a vehicle she wanted More

Eric made the process of owning a second car very easy. See him if you want less of the hassle. See him if you want less of the hassle. More

Jessie Barona helped me at this dealership. He was knowledgeable and understanding of my needs. So was the financial manager He was knowledgeable and understanding of my needs. So was the financial manager More

Had overall outstanding experience. Battery died 2days after I drove out lot. Had to miss work one day. Northwest had tow truck at my house by 9 am had truck fixed next day and provi Battery died 2days after I drove out lot. Had to miss work one day. Northwest had tow truck at my house by 9 am had truck fixed next day and provided a loaner car. Could not have provided better customer device., in a tough situation More

Very professional service personnel and a very impressive dealership, I would use this location again. dealership, I would use this location again. More

I recently had the pleasure of visiting Northwest Chrysler, Jeep Dodge for service on my vehicle, and I must say, they exceeded all my expectations. The efficiency of their service department is unma Chrysler, Jeep Dodge for service on my vehicle, and I must say, they exceeded all my expectations. The efficiency of their service department is unmatched, ensuring a quick turnaround without sacrificing quality. But what truly sets them apart is their exceptional customer service. From the moment I walked in, I was greeted with warmth and professionalism. The staff went above and beyond to address all my concerns and kept me informed every step of the way. What impressed me the most was their dedication to convenience. Not only did they provide outstanding service, but they also offered to book a complimentary Uber for me, making my experience hassle-free. This thoughtful gesture made a significant difference and showcased their commitment to customer satisfaction. In summary, Northwest Chrysler, Jeep Dodge earns a well-deserved five-star rating from me. Their efficiency, top-notch customer service, and dedication to convenience make them my go-to choice for all automotive needs. I highly recommend them to anyone seeking a seamless and enjoyable experience. More

Items inside car were damaged upon regaining possession. I will never come here again!! The damage was not pre existing and really don't even understand why the fear area was even tampered with but I'm not I will never come here again!! The damage was not pre existing and really don't even understand why the fear area was even tampered with but I'm not a mechanic so I'll never know More