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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,064 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,064 reviews

February 29, 2024

Over the past few months I have brought in over 20 ProMaster vans and Matthew has help with getting all services and recalls done on each van as well as keeping me up to date when vans are ready for p More

by r.wagley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser
February 28, 2024

Great service, everyone was really nice and made me feel important, which is exactly how i want to feel after buying a $96,000 vehicle. Keep up the good work and you will have a customer for life ! Rock o More

by scott meza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service is the best !!
February 28, 2024

My Jeep Gladiator was in the shop 4 times before they figured out it was the third brake light that was grounded. They changed 4 batteries trying to figure it out. The service advisor would only text More

by tdotson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason (Service Advisor)
February 27, 2024

Great experience over all. The truck I purchased was brand new but did not have an owners manual or the towing accessories that are supposed to come with the vehicle and I am s More

by markclarke8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant, Moises Avilla
February 27, 2024

This dealership staff is always friendly and very clean . They will go out of there way to make you happy . That’s why this is my dealership More

by tea3002001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
February 27, 2024

Excellent service , very attentive. Will continue using service department. Thank you to Mary and Justin. More

by blackjackkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
February 25, 2024

Friendly and quick! Love coming here. They were very busy but luckily I had an appointment More

by hokenny05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara wood
February 25, 2024

In 2010 I purchase my Chrysler Town and Country minivan at the Northwest Chrysler dealership. In all the years since, Northwest Chrysler has performed maintenance and repair on my van. The service advisors More

by parker6669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Crenshaw (Give "FIVE STAR" rating!)
February 24, 2024

From the moment I talked to Stephen on the phone about what I was looking for to see he was very informative about what each trim of the type of truck I was looking for included. More

by jorge36
Recommend Dealer
Yes
Employees Worked With
Stephen
February 24, 2024

I received a txt from dealership stating I had a recall issue . I speak to someone at dealership. They inform me that the part needs to ne ordered them schedule me to come in. When the appointment time com More

by abel.lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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