Northwest Chrysler Jeep Dodge - Texas
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,064 reviews
Over the past few months I have brought in over 20 ProMaster vans and Matthew has help with getting all services and recalls done on each van as well as keeping me up to date when vans are ready for p ProMaster vans and Matthew has help with getting all services and recalls done on each van as well as keeping me up to date when vans are ready for pickup. More
Great service, everyone was really nice and made me feel important, which is exactly how i want to feel after buying a $96,000 vehicle. Keep up the good work and you will have a customer for life ! Rock o important, which is exactly how i want to feel after buying a $96,000 vehicle. Keep up the good work and you will have a customer for life ! Rock on !! More
My Jeep Gladiator was in the shop 4 times before they figured out it was the third brake light that was grounded. They changed 4 batteries trying to figure it out. The service advisor would only text figured out it was the third brake light that was grounded. They changed 4 batteries trying to figure it out. The service advisor would only text me and then wouldnt even return text when i ask questions. He scheduled me a ride and had the pickup location wrong twice and the delivery location wrong once. The Service Manager did come talk to me after they tried to charge me for the fourth battery. He seemed nice and tried to explain the problem. More
Great experience over all. The truck I purchased was brand new but did not have an owners manual or the towing accessories that are supposed to come with the vehicle and I am s The truck I purchased was brand new but did not have an owners manual or the towing accessories that are supposed to come with the vehicle and I am still waiting for them over a month later. More
In 2010 I purchase my Chrysler Town and Country minivan at the Northwest Chrysler dealership. In all the years since, Northwest Chrysler has performed maintenance and repair on my van. The service advisors at the Northwest Chrysler dealership. In all the years since, Northwest Chrysler has performed maintenance and repair on my van. The service advisors and the Service Department have been most professional, as well as, knowledgeable of the problems faced in taking care of my van. All are friendly and easy to talk to. More
From the moment I talked to Stephen on the phone about what I was looking for to see he was very informative about what each trim of the type of truck I was looking for included. what I was looking for to see he was very informative about what each trim of the type of truck I was looking for included. More
I received a txt from dealership stating I had a recall issue . I speak to someone at dealership. They inform me that the part needs to ne ordered them schedule me to come in. When the appointment time com issue . I speak to someone at dealership. They inform me that the part needs to ne ordered them schedule me to come in. When the appointment time comes I am informed that no parts and they must be ordered for a particular VIN number. I am waiting to receive a call to let me know when parts are in to schedule. More