Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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Mary Segura was my service advisor at NW Dodge and did a great job facilitating my service & repair! Brice M. was the customer service representative that I worked with through the Dodge/Chysler customer se great job facilitating my service & repair! Brice M. was the customer service representative that I worked with through the Dodge/Chysler customer service department and he did a very thorough and amazing job handling the warranty work that was performed. Very happy Ram customer! More
It's always something with the service department, haven't had issues with Justin while he was employed, after that its always something (harassment messages about my survey feedback at 5AM, even when haven't had issues with Justin while he was employed, after that its always something (harassment messages about my survey feedback at 5AM, even when I asked don't contact me. Waiting 5 hours for a regular oil change and rotation while having an appointment. Missing my request and trying to charge me twice. Incorrect/misleading information between the mechanic and service advisor. And it goes on) I used to come here despite all the inconvenience cause I had a wonderful time with all the other departments members. specially sales as they are helpful but to be honest service locations will be my last option and my car cannot take it. Thank you More
Over our long relationship with your dealership servicing all our family vehicles, we have always received prompt, thorough, consistent quality of service that goes above and beyond. We recommend Northwest C all our family vehicles, we have always received prompt, thorough, consistent quality of service that goes above and beyond. We recommend Northwest CJDR service dept to all our friends & family. Keep up the good work. And we will see you again soon! More