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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,073 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,073 reviews

September 12, 2024

DO NOT purchase a vehicle from this dealership. There is new non-existent ownership and staff. My 23' Jeep Gladiator was purchased new last September, I only have 14000 miles on it. We even bought More

by 1story2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kip Hines, Frank Freeze, Sherry Pursewell
August 30, 2024

My go-to dealership for any maintenance & repairs, Thank you Matt for taking care of me & my car! More

by tinaphamlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser, advisor
August 13, 2024

I went in to have my oil changed in my tires rotated. They came out and said they had done the oil change but they could not do the tire rotation because there was an issue with the lug nuts and I could More

by slindemann050550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 11, 2024

My service advisor was Matthew Glaser. He was very professional and helpful to get the things I needed done. More

by garo.berberian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser
June 11, 2024

Selection = Good Sales = Good Finance = 2 thumbs down My experience started off great. Victor helped me narrow down my decision making by showing us the Longhorn edition. Negotiating a price was More

by ROBERTJAMESCASTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
June 07, 2024

They worked with me on the price and gave me a great deal on a new Charger. Would highly recommend! More

by YNGWIE5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terican Ellis
June 07, 2024

My service advisor is Matthew Glaser and he always goes above and beyond to satisfy me and what I came in for to do. More

by J Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser
June 05, 2024

Jeremy was a please to work with. Very kind and thoughtful! He listened to my concerns and did his best to accommodate. More

by heatmj04
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 05, 2024

They always take care of me on my service visit and do good work. Will continue to do business. More

by jermaine.landrum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janell
June 04, 2024

I went in with a pre-approval from a bank and asked them to only run with that, but without my consent, they ran my credit through 9 other companies. When I filled out the application, I even verified that More

by yxqsammiekoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrican?