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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

March 21, 2025

Work was well done. Gladiator was clean and shiney when I picked it up. Diagnosis’ takes longer than it should - they have to have it.in hand several days before they wi More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Mar 24, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

David, thank you for your feedback. We're glad to hear that you're satisfied with the quality of work and cleanliness at Northwest Chrysler Jeep Dodge Ram. We appreciate your patience regarding diagnosis times and will strive to improve our communication moving forward!

March 15, 2025

Nice dealership and employee sales team was very good and helpful. Still need some items to finish up my deal . More

by tom.ferencevic57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob polk
Mar 16, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for the feedback, Tom! We're glad to hear our sales team at Northwest Chrysler Jeep Dodge Ram was helpful. If there's anything else we can assist with to finalize your deal, please let us know!

March 15, 2025

Great sales team very helpful and knowledgeable about the vehicle showed all the options and how they work . Delivered the 2025 Ram 1500 clean and polished up with a full tank of gas. My sales man was Jacob More

by tom.ferencevic57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Polk, Craig Vervalin
Mar 16, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for sharing your experience with us, Tom! We're delighted to hear that Jacob and the Northwest Chrysler Jeep Dodge Ram team provided such helpful service. Enjoy your new 2025 Ram 1500, and safe travels ahead!

February 25, 2025

MATT WAS A GREAT HELP. MY VEHICLE WAS TOWED TO DEALERSHIP THE NIGHT BEFORE. MATT WORDS WERE NO NEED TO COME. I WILL TAKE CARE OF IT,AND CALL YOU WHEN HE HAS A UPDATE FROM T More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW
Feb 25, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Michelle, we're delighted to hear that Matt provided you with such attentive service at Northwest Chrysler Jeep Dodge Ram. Thank you for sharing your experience and trusting us with your vehicle!

February 25, 2025

Great Customer Service ! !! As you walk in to the guys who work on the back to maintain our vehicle running in Great conditions!! Thank you! Brian and His team for all you do More

by dora.guerrero89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 25, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that Brian and the team at Northwest Chrysler Jeep Dodge Ram have been providing excellent service for your Jeep over the past three years! Thank you for trusting us with your vehicle's maintenance. We look forward to continuing our relationship!

Feb 25, 2025 -

dora.guerrero89 responded

⭐️⭐️⭐️⭐️⭐️Awesome!!! Job

February 18, 2025

Doug spend hours assisting us in our new purchase. We will return to this dealership because of his focus on our needs. Price competitive. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Archibong
Feb 19, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Robert, we're delighted to hear that Doug provided such dedicated assistance during your visit to Northwest Chrysler Jeep Dodge Ram. Thank you for choosing us and sharing your experience!

February 13, 2025

Vehicle was serviced under warranty pleased with the work and time it took. Plus washed my vehicle as a courtesy. More

by Rjonec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service advisor
Feb 14, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that you were pleased with the service and courtesy wash at Northwest Chrysler Jeep Dodge Ram. Thanks for sharing your experience!

February 01, 2025

A very good dealership! In all departments i've dealt with! Very courteous, and helpful! Keep up the good work, especially in the service department! Thank you Matthew Glase More

by frankiestyxx1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser/Service Dept
Feb 03, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for the fantastic feedback! We're delighted to hear that our team, especially in the service department at Northwest Chrysler Jeep Dodge Ram, provided courteous and helpful assistance. We'll be sure to pass your appreciation on to Matthew Glaser!

January 29, 2025

Northwest Dodge, Let me command on Matt, who helped me out tremendously thank you so much and thank you for the hospitality! More

by stevengarcia936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, thank you for your your help your service and your hospitality!
Jan 30, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Steven, we're delighted to hear that Matt provided you with excellent service at Northwest Chrysler Jeep Dodge Ram. Thank you for recognizing his efforts and our team's hospitality!

January 28, 2025

Kristen Crenshaw awesome service person . Efficient and thorough, polite amd professional. With updates on vehicle More

by chrisvons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage
Jan 28, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Chrisvons, we're delighted to hear that Kristen provided you with efficient and professional service at Northwest Chrysler Jeep Dodge Ram. Thank you for sharing your experience!