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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

March 31, 2024

All work was done perfectly. All communications with Staff were accurate. The cost of work done was reasonable. Many Thanks ! More

by dave.revere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
March 31, 2024

Horrible experience and the sales manager and general manager are both crooks and do not know how to talk to customers More

by gspina83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will vaca
March 30, 2024

Mary Segura and NW Dodge and their standard of customer service is world class and they came through again resolving my issue and I’m so grateful. Well done the team there is second to none! More

by typo427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Segura
March 30, 2024

Always prompt Easy to talk to service rep Service reps knowledgeable and explain in detail services needed or recommended. More

by djbs38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
March 29, 2024

Excelente servicio el que nos está brindando Adrian nos está atendiendo muy bien a los carros de mi compañía More

by skeag1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián
March 28, 2024

Thank you Jeremy and everyone that helped me leave in under 3 hours to make it in time for an important meeting. More

by guerrerojacky46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 28, 2024

Myriam was very helpful and service center was very quick in handling my appointment and service. More

by c.rapier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Rodriguez
March 28, 2024

My service rep, Kristen Crenshaw, is EXCELLENT! Friendly, personable, very professional and knowledgeable of what is going on with my van. I trust her on what needs to get me through the service o More

by parker6669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Crenshaw (Give "FIVE STAR" rating!)
March 28, 2024

I dropped my Jeep off because of whining noise. The dealership found the problem and identified several other things that needed repair, all covered by warranty. It’s running like new now! More

by txdad2002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Matthew Glaser
March 28, 2024

The service was very quick and the staff was very friendly when I check in and I like this system is very easy to work like that More

by pedrosky1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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