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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,064 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,064 reviews

March 17, 2024

Dealership was in immaculate condition, clean and nicely decorated. The staff was incredibly helpful. Josh my salesman was awesome. More

by vmusquiez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Avilla, Joshua Wasse
March 16, 2024

Service advisor was very helpful and answered my questions and the people where very nice More

by edelenalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Rodriguez-service advisor
March 15, 2024

Very professional and polite staff. Service writer was knowledgeable and did a great job. COMMUNICATION WAS EXCELLENT More

by WYNDYKAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Acosta
March 14, 2024

Josh was very knowledgeable and attentive. The entire process was 45 minutes tops. That included me changing my mind about the color mid-stream. This is the second vehicle I’ve purchased from More

by Thefreemans1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wasse
March 14, 2024

Had an appointment, got me right in and did not take long to change my oil and rotate my tires. As an added perk they always wasn’t my vehicle. Everyone friendly and helpful. More

by joan1553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service check in
March 13, 2024

Certain staff members need to pay a little more attention on customers and a little less personal attention on themselves when on the floor More

by porfiriohernandezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
March 13, 2024

It’s real good to know you can bring your car somewhere and it’s gonna be ok More

by Opaunetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khara woods, Mike Rodriguez, Frank Bryant
March 13, 2024

carole is really the best i really enjoyed her as my salesperson, she made my first experience amazing! More

by iosha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Moreno, Carole Alomepe
March 13, 2024

I Keep getting incorrect info about my recall parts. It's been three weeks. Dissatisfied!! More

by hihoreader
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, Janell
March 12, 2024

The staff in service are a amazing group of people. They took care of all my needs with my 18 ram. I will continue to use the fine folks they're as long as I own my Ram. I also recommend there serv More

by CRAIGS514.CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, khera and the whole staff are awesome!
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