Northwest Chrysler Jeep Dodge - Texas

Service manager Kristen is awesome. She kept me appraised of the availability of the recall part and scheduling my return to the dealership for the recall work to be done. The Uber ride She kept me appraised of the availability of the recall part and scheduling my return to the dealership for the recall work to be done. The Uber ride to return home as well as the loaner rental were great customer service touches. More

Great service from service representatives. Easy to get appointments. Car returned in a timely manner as promised. Easy to get appointments. Car returned in a timely manner as promised. More

Excellent customer service. Mary was very welcoming and attentive. She is passionate about her job and so were the technicians. Way to go Northwest Dodge. Mary was very welcoming and attentive. She is passionate about her job and so were the technicians. Way to go Northwest Dodge. More

The service advisor was vey helpful and kept in contact with me with my vehicle updates. The process was very smooth and my issue was repaired. with me with my vehicle updates. The process was very smooth and my issue was repaired. More

Very friendly and helpful during my service requests. Was able get everything fixed on 2nd appointment. Was able get everything fixed on 2nd appointment. More

Tienen un excelente servicio,,,y su personal es muy amable y realizan muy bien su trabajo,,tienen excelente atención con los clientes amable y realizan muy bien su trabajo,,tienen excelente atención con los clientes More

It would be great not to get multiple requests since I have completed this a few weeks ago. have completed this a few weeks ago. More

They were able to fix my suv and it didn't take a long time. They was very professional and know what they was doing. They assured it will be OK. time. They was very professional and know what they was doing. They assured it will be OK. More

They made the experience quick and easy, especially considering we traveled from out of town. considering we traveled from out of town. More

I've brought my truck back twice for the free services included with the purchase, and they've gotten me in and out in about an hour, service done, truck washed, while I waited. Everything has been done included with the purchase, and they've gotten me in and out in about an hour, service done, truck washed, while I waited. Everything has been done right, and they've been courteous. They have a coffee bar, too! More