
Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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Overall, buying our truck was a good expierence. I do have a complaint with the finance department, as I started getting reject letters from finance companies, I realized that my social security number w have a complaint with the finance department, as I started getting reject letters from finance companies, I realized that my social security number was incorrect, which ultimately closed the door to a better intrest rate. Had they gotten my social correct the first time, I would have definitely gotten a better intrest rate in my opionion. Otherwise, our expierence was good and the people were great. Ken did a fantastic job and has since contacted us on several occasions to make sure everything is still going great. Will definitely refer family and friends who are looking for simplicity and a good deal on a car. More
Personally the best dealership i have stepped into! Personally the best dealership i have stepped into! Worked with me on a NO hagle deal, did exactly what they said they would do. Was personally met, Personally the best dealership i have stepped into! Worked with me on a NO hagle deal, did exactly what they said they would do. Was personally met, greeted and congratulated by the GM Mr. Jim Hatfield. Dave Walters worked his butt off to make sure i was getting the best deal possible too! All around great truck buying experience! More
This was the best car purchasing experience I have ever had. I did not feel like anyone was trying to pull "the wool over my head". I was honest in what I wanted and my price range and they helped me to had. I did not feel like anyone was trying to pull "the wool over my head". I was honest in what I wanted and my price range and they helped me to leave with exactly what I wanted within my price range. I would absolutely recommend this dealership and we will return next time we purchase a vehicle. More
Raymond was very knowledge about the Charger and was aware of all the changes between our old 2006 model and this new one. The whole pricing / trade-in evaulation experience was great - no high pressure aware of all the changes between our old 2006 model and this new one. The whole pricing / trade-in evaulation experience was great - no high pressure - no going back & forth - very up front about our trade-in, financing, options - and the time needed to get some of our extras added More
Overall, the service was great!!! I was little disappointed they didn't wash me Dodge Challenger like I thought they would, I didn't have time to speak with the Service Manager about this, but I w disappointed they didn't wash me Dodge Challenger like I thought they would, I didn't have time to speak with the Service Manager about this, but I was a little upset, I hope it was just an oversight. Thank you More
This was by far the best experience ever. I purchased a Dodge Ram 1500 - Laramie and everything was flawless. I was extremely impressed from the sale to the financing and could not say enough about NW Do Dodge Ram 1500 - Laramie and everything was flawless. I was extremely impressed from the sale to the financing and could not say enough about NW Dodge. Ronnie and Beto did a great job! The salesman event took his time to pick up my vehicle in Dallas and bring it back to Houston. More