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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

August 24, 2011

I came in with a mailer saying that i would be able to get more for my trade and free gas for a year. I was told they could not honor that for reasons mumbo jumbo to me? That was what got me through the d More

by riveramp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor, Miguel
August 01, 2011

I bought a 2010 Dodge Ram 3500 in November from Northwest Dodge in Houston, Texas. When I test drove the vehicle, the only problem I noticed was a slight vibration. I told my salesman, Raymond Bennett about More

by jbrenner12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Bennett, Jim Hatfield
July 08, 2011

The experience at Northwest Dodge was great because we were able to leave with exactly what we travelled there for (4 door 1500 Dodge Ram Hemi) and the price was right!! More

by dheard11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie
June 04, 2011

Went to Tomball Dodge first. Haggled over prices of vehicle and trade-in for 4 hours. Could not come to acceptable terms. Understand it is a business and a business needs to make profit, but I felt lik More

by houfire8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
June 01, 2011

Thank you for offering this survey. I have just had one Thank you for offering this survey. I have just had one of my best experiences buying a car... EVER!!! Ken was absolutely Perfect to work with. H More

by fixitgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken BAker
June 01, 2011

Ken started as a salesman and ended up as a friend. What a great person he is. He was honest from the start and did his best to beat a low internet offer I had from a different dealed. I keep going back to More

by azn10601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
June 01, 2011

I bought my wife a Grand Caravan in Dec '07 from Northwest Dodge, and the experience told me I'd never be back. I knew I'd be buying myself a Wrangler Memorial Weekend, so I started shopping in Apr More

by twxsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Howard, and of course, Mr Jim Hatfield
May 31, 2011

was very friendly...worked fast and never pressured me at all...was very comfortable working with Ken..would definately go back to him to buy another car...and person in the finance department was very nice More

by cindyzorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
May 30, 2011

Ken did an awesome job fixing me up with my used Dodge Grand Caravan in November 2009. The service could not have been better. On follow up issues Ken continued to exceed all expectations so that all matt More

by STEWART DUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN BAKER
May 28, 2011

When I purchased a vehicle from ken baker from northwest dodge I felt that our transaction was real genuine. He treated me with respect And really took the time to focuse on what I was looking for. I would More

by Brismo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth baker
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