Northwest Chrysler Jeep Dodge - Texas
Houston, TX
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We have dealt with Ken for a number of years which is why we keep returning to this dealership. He gives you the facts you need, finds the car you want at a price you can afford and is not over the top aggre we keep returning to this dealership. He gives you the facts you need, finds the car you want at a price you can afford and is not over the top aggressive like some of the other dealerships we have been in (and not returned to.) More
I really appreciated the eagerness to help and the friendliness of Mr. Baker! He made me feel welcome to the dealership and was happy to help grab as much information abou the vehicles we looked at. friendliness of Mr. Baker! He made me feel welcome to the dealership and was happy to help grab as much information abou the vehicles we looked at. Even gave us more options and changed our minds from what we originally came in for. We started off looking for a Jeep and when we told Mr. Baker what it was for, he suggested the Dodge Outdoorsman package on the pickups and met everything we needed plus some! More
My experience with Ken Baker brought me back to your dealership buying four cars in the past year or so. Ken made my car buying experience a pleasure. He is very knowledgeable in all areas of the busin dealership buying four cars in the past year or so. Ken made my car buying experience a pleasure. He is very knowledgeable in all areas of the business. I also had great luck working with finance and overall management. Thanks for the great service. More
Ken quickly cut through the usual red tape and saved me time by getting down to the best price quickly without having to spend wasted hours negotiating. Ken obviously knows his vehicles and has a great gr time by getting down to the best price quickly without having to spend wasted hours negotiating. Ken obviously knows his vehicles and has a great grasp on how best to make a ggod deal. In fact, Ken has sold me two new vehicles. I specifically came back to Ken for the above reasons, as I do not like to sit and wait while un-experienced salesmen wander back and forth to the sales manager. Ken is highly recommended. More
I was in the market looking for a particular truck that was hard to find. Andrew worked very hard on getting the exact truck that I was looking for. He treated me more as a friend and that made it feel as was hard to find. Andrew worked very hard on getting the exact truck that I was looking for. He treated me more as a friend and that made it feel as there was no pressure compared to having a salesman be just a salesman. I will definitly be back to see him again when I'm in the market for a new vehicle. More
Ken Baker always anticipates my automobile needs and goes the extra mile to see that my needs are met.He makes me feel that I am his most important customer even though he is always busy. John Ogden Bellvill the extra mile to see that my needs are met.He makes me feel that I am his most important customer even though he is always busy. John Ogden Bellville TX.If the car I want is not available he will find it and keep the same price.He always answers his cell phone or calls me back promptly.Overall I have been very happy with this dealership even through the change in ownership More
We had an overall excellent experience except for a small blemish on one of the trucks Rambox cover. I am still waiting for it to be repaired. The sales man is very knowledgeable and the pricing very compet blemish on one of the trucks Rambox cover. I am still waiting for it to be repaired. The sales man is very knowledgeable and the pricing very competitive. I will definitely return to this dealership. More
I had gone to the dealership to service my 2006 Jeep Grand Cherokee, and had been in the market for a new vehicle for some time. As I started looking around, Doug Daniles came over an introduced himsel Grand Cherokee, and had been in the market for a new vehicle for some time. As I started looking around, Doug Daniles came over an introduced himself. Doug took the time to look through several of the 2011 Dodge Ram 1500 trucks they had on the lot with me. We made our way through several vehicles before I found the one that made me say WOW! It turned out to be a 2011 Dodge Ram 1500 Sport. It was fully-loaded and looked great. Then comes the fun part... working out the deal. I had a number in mind that I could comfortably live with and would give me peace of mind. Unfortunately, we we a ways apart initially on the price. However, Doug kept after things and we were able to work out a great deal. Car buying can be a bit of an anxious time, but Doug worked hard to make sure things went smoothly. I am proud to say we were able to close the deal pretty quick, and I am the proud owner of that truck. I would definitely recommend looking up Doug Daniels at Northwest Dodge if you are in the market for a new truck. More
I buy a new car every year are so he is a no hassle salesman we bought one car then bought two cars with him in a two week period how many customers would do that we really like your dealership hope yo salesman we bought one car then bought two cars with him in a two week period how many customers would do that we really like your dealership hope you take good care of him these kind of people are hard to find look foward to more deals with northwest . More
I WOULD LIKE TO THANK NORTH WEST DODGE INC FOR THE TREATMENT I AND MY FAMILY RECEIVED AT THE TIME WE WALKED INTO THE PREMISES TO LOOK FOR OUR 2011 DODGE DURANGO; WE WERE LUCKY TO BE RECEIVED BY MR KEN TREATMENT I AND MY FAMILY RECEIVED AT THE TIME WE WALKED INTO THE PREMISES TO LOOK FOR OUR 2011 DODGE DURANGO; WE WERE LUCKY TO BE RECEIVED BY MR KEN BAKER ONE OF YOUR PROFESSIONAL SALESMEN THERE WHO GAVE US THE CONFIDENCE NOT ONLY TO BUY THE NEW 2011 DODGE DURANGO CITADEL BUT ALSO TO BUY A NEW DODGE NITRO; MR BAKER SHOWED: PROFESSIONALISM HONESTY EDUCATION RESPONSABILITY AND ALL THE DETAILS THAT A CUSTOMER WANTS TO FIND WHEN PURCHASING IF WE DECIDE TO BUY A NEW VEHICLE AGAIN, WE WILL GO FOR SURE TO NORTH WEST DODGE INC AND LOOK FOR MR KEN BAKER (PLEASE PASS ONTO HIM OUR MESSAGE SINCE HE DESERVES TO HEAR WHAT WE THINK ABOUT THE EXCELENT SERVICE HE GAVE US). ONCE AGAIN .....THANK YOU.........RAFAEL OTALORA AND FAMILY More