Northwest Chrysler Jeep Dodge - Texas

Our first and only phone call was to Northwest Dodge. Getting in touch with Duke, was a blessing for me & my wife. He listened to what our needs and wants were and found us the truck on the lot that we e Getting in touch with Duke, was a blessing for me & my wife. He listened to what our needs and wants were and found us the truck on the lot that we ended up purchasing. The experience of buying from this Dealership was something I will be more than Happy to share with everyone. Everyone on the staff was more than helpful to make sure we were being taken care of and Friendly & Courteous. Duke was extremely professional during the entire process of our purchase and he went above and beyond our expectations. He is truly a Wonderful Salesperson and an Asset to your Organization! We were truly impressed with Mr.Hatsfield greeting us while we were in finance. It was really nice to have had the oppurtunity to meet him and see what he is doing with the dealership. (The Christmas Light Show is AWESOME!) Who ever it was that pencilied the deal THANK YOU SO MUCH ! Gerald in finance Thank You for Taking Care of US, Many Blessing's to You and Your Family and Happy 24th Anniversary. Reese it was a pleasure to talk to you and meet you ! Thank you for listening to me talk about my wonderful memories about my truck. Please find it a good home to go to. We really enjoyed our Truck Buying Experience at Northwest Dodge/Ram. More

I REALLY RECCOMEND THIS DEALERSHIP, THE SALES PERSON WHO HELPED US WAS DUKE. AND AFTER LOOKING FOR A 2012 CHEVY MALIBU FOR 2 MONTHS DUKE REALLY HELPED US GET WHAT WE WANTED AFTER OTHER SALESMAN SAID WE COUL HELPED US WAS DUKE. AND AFTER LOOKING FOR A 2012 CHEVY MALIBU FOR 2 MONTHS DUKE REALLY HELPED US GET WHAT WE WANTED AFTER OTHER SALESMAN SAID WE COULDNT AFORD THIS PARTICULAR VEHICLE, DUKE REALLY DID HELP US ALOT AND OUR EXPERIENCE WAS AMAZING, I DEFINETLY WILL GO BACK THERE TO PURCHASE ANOTHER VEHICLE FROM THIS SALESMAN IN THE FUTURE BECAUSE YOU CAN TELL HE KNOWS WHAT HES DOING AND HE IS DETERMINED TO GET U OUT OF THAT DEALERSHIP DRIVING THE CAR YOU REALLY WANT. THANKS SO MUCH TO DUKE, ME AND MY HUSBAND ARE VERY SATISFIED WITH THE SERVICE AND OUR CAR, IF YOU GO TO NORTHWEST DODGE LET HIM HELP U. NOW THATS WHAT YOU CALL A REAL GOOD SALESMAN. More

Man i cant explain how happy me and my wife are for meeting duke he is the best thanks duke your the best buddy drove all the way from westhimer n the beltway to finally get us a car good job dodge u n meeting duke he is the best thanks duke your the best buddy drove all the way from westhimer n the beltway to finally get us a car good job dodge u need to keep hiring ppl like duke More

Reece called me about a new truck after another dealership declined to finance me, this was totally unexpected and shows that he remembers past customers. He also remembered and asked about my wife dealership declined to finance me, this was totally unexpected and shows that he remembers past customers. He also remembered and asked about my wife and son as we have all purchased vehicles through him before, this set me at ease and reminded me why we enjoy dealing with Reece and will continue to do so. I travelled over an hour to this dealership to see if they could beat some of the other dealerships that I had researched on-line, they not only beat the other dealerships but Reece and the team had to go the extra mile to get me approved as I had a few items that presented challenges. Reece kept me informed every step of the way especially the finance portion and made sure that I understood and explained in detail what was occuring. My overall experience was great and it was nice to see everyone that worked there smiling and asking if I had been taken care of or if I needed a drink. I will recommend this dealership to all my freinds and family that want to have a great car buying experience. More

Reece Broussard was great! I had been researching a Camry on Autotrader for a couple of months-this one popped up at a fair price-while I was doing the loan application the computer dropped the price $1,000. on Autotrader for a couple of months-this one popped up at a fair price-while I was doing the loan application the computer dropped the price $1,000. I expected resistance from Reece on the reduction, but he took that in stride and we continued at the new reduced price. In 2009 I bought a 2007 Camry in Arlington through Autotrader and that worked out well also. I live in San Antonio and both times it has been worth the time and travel to leave San Antonio to purchase a vehicle. My experiences and those of friends here in SA have been nothing short of putrid. The salesmen are incredible manipulators and liars- the finance people are very skilled at taking advantage of anyone who has not done their research and does not understand that one does not need a useless "extended warranty" and GAP insurance and extending a loan to the ridiculous time frame of 72 months!They take adavantage of your ignorance-educate yourself!!! Walk away unless you completely understand ALL the numbers!!!!! Vultures is the best term I could use in print.The same vehicle in San Antonio would have cost at least $3,000. more. No drama with Reece-all this boils down to 5 words--Do your research! See Reece! More

This is our second vehicle to purchase from Duke Montross. Duke has treated us very well and worked with us to find the right vehicle at the right price. Both experiences were great with no high p Montross. Duke has treated us very well and worked with us to find the right vehicle at the right price. Both experiences were great with no high pressure sales tactics nor price negotiations. I would recommend Northwest Dodge and especially Duke Montross for your next vehicle. More

My experience with this dealership and (Reese) salesperson was really great. They really worked with me and got me the best deal possible when it came to financing. All the staff was friendly an salesperson was really great. They really worked with me and got me the best deal possible when it came to financing. All the staff was friendly and I would recommend them to all my friends. Great experience! More

We had a great experience, he was honest with us and answered any questions we had and knew what he was talking about. We would recommend the dealership and Duke Montross to anyone. When the time come answered any questions we had and knew what he was talking about. We would recommend the dealership and Duke Montross to anyone. When the time comes we would have no problem going back and dealing with you again. Thanks for making our Jeep buying experience easy and convenient. More

I had been trying to get a new car since November of 2012 but was unable to at that time. I came in on Saturday without much expectations of getting a new car but OH WAS I WRONG. Reese ensured that I didn't but was unable to at that time. I came in on Saturday without much expectations of getting a new car but OH WAS I WRONG. Reese ensured that I didn't leave without a new set of keys. He worked with the finance person to get me a great deal and it was well worth the wait (which wasn't very long). I really appreciate the phenomenal service that was provided not only by him but by the women in the "wrap up department". Overall I had a great experience from begining to end and am very happy with my new vehicle. More

WE HAVE ALWAYS RECEIVED OUTSTANDING SERVICE AT NORTHWEST DODGE. SINCE OUR FIRST VISIT JERMIAH WAS VERY HELPFUL AND PATIENT AND WENT ABOVE AND BEYOND TO ACCOMMODATE US WITH A VEHICLE WE WERE SEARCHING FOR. DODGE. SINCE OUR FIRST VISIT JERMIAH WAS VERY HELPFUL AND PATIENT AND WENT ABOVE AND BEYOND TO ACCOMMODATE US WITH A VEHICLE WE WERE SEARCHING FOR. THEN MIKE HELPED US AS WELL AND CONTINUES TO HELP US THE TIMES WE HAVE GONE. THIS TIME WE HAD THE PLEASURE OF MEETING DUKE. HE ANSWERED ALL OUR QUESTIONS AND WE COULD TELL HE HAS EXPERIENCE AND HAS LOTS OF KNOWLEDGE REGARDING ALL TYPES OF VEHICLES. WE AS RETURNING CUSTOMERS FEEL AT HOME WHEN WE WALK INTO NW DODGE. WE WILL CONTINUE DOING BUSINESS THERE AND OFCOURSE REFER FAMILY AND FRIENDS. More