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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.4
1,106 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,106 reviews

January 06, 2014

The team at Northwest Dodge ( Jim Mike and Kevin) made our buying experience enjoyable. Kevin (the salesman) was very professional and knowledgeable about there product he sold. Mike and Kevin followed u More

by alambert123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eppinger, Micheal Lilley and Jim Hatfield
Jan 06, 2014 -

Northwest Chrysler Jeep Dodge - Texas responded

We are so glad to hear that you were well taken care of. Thank you for sharing your experience with us and for choosing our dealership!

December 26, 2013

Bought 2012 Dodge Ram (Express) model with step rails. For some reason the bolts continue to back out causing the rails to become loose. Took it to Northwest dodge and the looked at it and tightened them More

by pappa22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul (service manager)
Dec 27, 2013 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for sharing your experience with us. We’re sorry to hear it was a negative one, but we are committed to our customers and would like to see if we can make this right. Please call us at 800-743-1307.

November 21, 2013

Kevin was easy to deal with and very helpful with our selection of the dodge journey. We have no problem recommending Kevin to our friends for future business. Thanks again for making our experience a More

by Texasduer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eppinger
November 07, 2013

From the very beginning Rick was honest, helpful, and polite. This was the first dealership I went to when I started looking and I let him know up front that I didn't even know what I wanted yet. He wa More

by MitchForrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Holland
September 30, 2013

This was the worst car buying experience I've ever experienced! Walked in and everyone was too busy to assist my wife and I. We were interested in purchasing a 2014 jeep grand cherokee summit and were More

by jackoneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
james
August 10, 2013

When we walked in Northwest Dodge there was no one around. Everyone was either busy or at their desk on the computer or eating. After we waited patiently for a minimum of 15 minutes and did not get an More

by PaulMarci0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Thomas, JR.
April 11, 2013

greatest experience ever!! Duke new exactly what I needed and wanted. he was quick on his feet, made the deal clear and simple, and had a great positive attitude. GO NORTHWEST DODGE!! More

by ascott6339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Montross
March 21, 2013

When it was time to upgrade my Jeep I knew that I had to go back to Northwest Dodge. Like most people I DREAD waiting around a dealership to get a deal negociated. I explained this from the start with Duk More

by jeepjk13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Montross
March 07, 2013

My experience with Reece Broussard at Northwest Dodge will be definately be remembered for future purchases. Reece showed professionalism and knowledge of the Jeep I purchased. My wife was looking at a f More

by 1clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reece Broussard
March 07, 2013

My experience with this dealership was very satisfying. The sales person was very knowledgable and friendly and went out of his way to help me get what I wanted. I am very pleased with my purchased of a ne More

by Bobby Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Montross
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