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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,091 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,091 reviews

February 18, 2025

Doug spend hours assisting us in our new purchase. We will return to this dealership because of his focus on our needs. Price competitive. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Archibong
Feb 19, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Robert, we're delighted to hear that Doug provided such dedicated assistance during your visit to Northwest Chrysler Jeep Dodge Ram. Thank you for choosing us and sharing your experience!

February 13, 2025

Vehicle was serviced under warranty pleased with the work and time it took. Plus washed my vehicle as a courtesy. More

by Rjonec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service advisor
Feb 14, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that you were pleased with the service and courtesy wash at Northwest Chrysler Jeep Dodge Ram. Thanks for sharing your experience!

February 01, 2025

A very good dealership! In all departments i've dealt with! Very courteous, and helpful! Keep up the good work, especially in the service department! Thank you Matthew Glase More

by frankiestyxx1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser/Service Dept
Feb 03, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for the fantastic feedback! We're delighted to hear that our team, especially in the service department at Northwest Chrysler Jeep Dodge Ram, provided courteous and helpful assistance. We'll be sure to pass your appreciation on to Matthew Glaser!

January 29, 2025

Northwest Dodge, Let me command on Matt, who helped me out tremendously thank you so much and thank you for the hospitality! More

by stevengarcia936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, thank you for your your help your service and your hospitality!
Jan 30, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Steven, we're delighted to hear that Matt provided you with excellent service at Northwest Chrysler Jeep Dodge Ram. Thank you for recognizing his efforts and our team's hospitality!

January 28, 2025

Kristen Crenshaw awesome service person . Efficient and thorough, polite amd professional. With updates on vehicle More

by chrisvons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage
Jan 28, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Chrisvons, we're delighted to hear that Kristen provided you with efficient and professional service at Northwest Chrysler Jeep Dodge Ram. Thank you for sharing your experience!

January 26, 2025

Go somewhere else save yourself a headache and bad experience from sales and service and all unproductive and unprofessional people that works there. More

by Stivesslm2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All dealer
Jan 27, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

It's disappointing to hear about your experience with our sales and service teams. We strive for professionalism and productivity, so this feedback is concerning. If you're open to discussing further, please reach out at your convenience so we can address these issues directly. Thank you, Sherry Purswell - Service Director - 832-919-7506

January 26, 2025

They made it easy and quick, Doug was very good to work with again, he’s great. More

by brianstephens1556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, David Montoya, Moises Avilla, Jordan Pillow
Jan 27, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Brian, thank you for taking the time to review Doug and Northwest Chrysler Jeep Dodge Ram! It really means a lot to hear that you're happy.

January 21, 2025

5 Stars, I didn't have an appointment and the service was excellent and very fast More

by yelenismarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Jan 21, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thanks so much for your review. We look forward to your next visit to Northwest Chrysler Jeep Dodge Ram!

January 17, 2025

Service departments 20x better than it was 4 years ago. I had to add 1 word More

by lesharrison30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jan 20, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We are thrilled to hear that our service team has improved so much over the years. Thank you for supporting Northwest Chrysler Jeep Dodge Ram! See you next time!

January 15, 2025

Matthew did a great job. Service was spot on, timely and complete. Would highly recommend. More

by marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 15, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Marvin, thank you for leaving Northwest Chrysler Jeep Dodge Ram a five-star review! We will pass your kind words along to Matthew. See you next time!

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