Northwest Chevrolet GMC Cadillac of Bellingham

My experience in buying a new vehicle from Northwest Chevrolet went much better than I expected. I don't like shopping for vehicles, but Sansom Lo provided a positive experience. He helped me find the Chevrolet went much better than I expected. I don't like shopping for vehicles, but Sansom Lo provided a positive experience. He helped me find the right SUV at a great price. I also commend Kelly Queen in the Finance Dept. Kelly was very efficient in processing the loan and answered all my questions regarding the warranty program. These two gentleman are a great team. Thank you. More

Northwest Chevrolet was one the best dealerships I’ve been to. The guys were so great at helping me find a car that I love driving and that fits my payments. Overall amazing thank you! been to. The guys were so great at helping me find a car that I love driving and that fits my payments. Overall amazing thank you! More

I very much appreciated my experience with Bellingham Chevrolet while shopping for a new car! These folks are not high pressure sales, with patience forming a purchase plan that fit my ability and needs. Chevrolet while shopping for a new car! These folks are not high pressure sales, with patience forming a purchase plan that fit my ability and needs. More

Good costumer service however the oil life indication was not reset nor was the new window sticker installed. I had to call back to get the information on how to reset the oil life indicator not reset nor was the new window sticker installed. I had to call back to get the information on how to reset the oil life indicator More

The prices are too high and they don't listen very well but it being a dealership I trust their work more than at other places. but it being a dealership I trust their work more than at other places. More

We appreciated the diligence and assistance, along with the patience we received from Darryl and his team. Although there were a few surprises in the process, we got the vehicle we wanted. Thank you! the patience we received from Darryl and his team. Although there were a few surprises in the process, we got the vehicle we wanted. Thank you! More

Awesome service, very nice people and easy to work with. Found me the best deal I could ask for! I would recommend them to anyone. Found me the best deal I could ask for! I would recommend them to anyone. More

The first time I called to make an appointment I was told the service dept would call me back. 2 days later with no call back I called again. I called and let them know what was wrong with the car. The to the service dept would call me back. 2 days later with no call back I called again. I called and let them know what was wrong with the car. The touch screen didn't work when touched.. so i had to have an appointment to get it diagnosed..i was told it would/could take 1-2 hours.. it took 3 hours to tell me i need a new touch screen for 1500.00. you offer no courtesy car...? after 2.5 hours/ i saw the car parked where the completed cars are parked-not sure how long it had been there. i asked about the car and was told it was getting washed.. was told they would come and get me when it was ready. 30 minutes later i went and told them I needed to get to an appointment. They said it hadnt come back from getting washed yet, and I said I think its parked right there.. It was my car that had been there for who knows how long. After paying $150.00 to be told I need a 1500 part to replace my touch screen I get to my car which has NOT been washed.. So much for getting the Cadillac "service" Nope, I will go elsewhere for my Cadillac needs. More

Almost a no on selecting for the service center yes/no tab. I do say yes because of the customer service behind the desk. But I will say oil cap was left off and it was a 90+ mile round trip to get fixed. tab. I do say yes because of the customer service behind the desk. But I will say oil cap was left off and it was a 90+ mile round trip to get fixed. Of course my wife took it it and did not know what to look for after the service. Like the CHECK ENGINE light over both days. Yes, maybe she would not be driving if she does not know to look at that. Good thing I have On-star and they alerted me. Also my tire pressures are still very low after the second trip up there. I drove the truck 20 miles today and the pressures we never above 33psi. More