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Northwest Chevrolet GMC Cadillac of Bellingham
Bellingham, WA
2,054 Reviews
Here at Northwest Chevrolet GMC Cadillac Of Bellingham we make customer satisfaction our #1 priority. We are under new ownership for the last 6 years and are proud of the progress we have made in transforming this dealership into a high volume store with a great reputation! We have a great selection of brand new Chevrolet, GMC, and Cadillac, as well as a huge selection of all pre-owned makes and models. All of our pre-owned vehicles are reconditioned to the highest of standards and priced to move quickly! We look forward to helping you any way we can for sales, service, parts, or any other automotive need you might have. Thank you for considering us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 2,054 reviews
April 05, 2024
Was scheduled at 10am for a LOF that was sold to us at the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. We waited in the waiting room area until about 2pm when told our car was ready. This same lady(Jen) gave us the paperwork and said our car was ready, as walking out to the car I saw the tires were not rotated with a note that they could not find the lug nut lock bolt, we were less than 50 feet inside the dealership so I took the keys back to Jen and said I wanted the the tires totaled, Tony showed up and had the service done, it was now almost 3pm. The waiting area was nice, the service not so nice. Overall not such a good visit. Think that this Jen needs to be retrained and listen to customers and not invite a un-friendly service department. She may have been having a bad day, but she never changed her attitude during our visit. I will avoid her next time.kk More
by jlmuller2
Verified Customer
April 03, 2024
Great I have had the very best experience of any dealership I've ever purchased from, thanks. dealership I've ever purchased from, thanks. More
by johnaquigg
April 01, 2024
Took two tries to solve the wire harness problem. Understandable that they wanted more info. Thank you for the Hertz Rental loaner. Very slow, 45 min wait at airport though. Understandable that they wanted more info. Thank you for the Hertz Rental loaner. Very slow, 45 min wait at airport though. More
by nealr
Employees Worked With
Emma LaRiviere
March 28, 2024
My battery went dead on my Cadillac, and I had it jumped, then called and took it to NW Chev Dealership to check it out. Later, the Service Dept. said "we changed the battery and it's under warranty, so no then called and took it to NW Chev Dealership to check it out. Later, the Service Dept. said "we changed the battery and it's under warranty, so no need to pay", and they gave me invoice with 2 pictures of a service man replacing the battery, to prove they changed it. I said great! A couple days later, my battery went dead again, and I needed a tow truck to take it to NW Chev again. We opened the hood and the battery was NEVER replaced, was same old dusty battery -- isn't that fraud?!! Faking a battery replacement? Weird! We were shocked they did that to us! We have bought a few cars over the years there, so we were so surprised they did that. (But the staff was nice otherwise and replaced it quickly.) More
by ugurlu
Employees Worked With
don't know names
March 27, 2024
They are really nice people and they make sure I know what repairs need to be done next! They are good about working with me, on my time frame! what repairs need to be done next! They are good about working with me, on my time frame! More
by Becky.Charles
March 27, 2024
Great experience purchasing our new car. Very friendly and got me into what we wanted. Very friendly and got me into what we wanted. More
by santana.swendt99
March 26, 2024
Our first time bringing our 2021 Cadillac into this dealership, everything that could have went wrong, went wrong. Will definitely not be returning! dealership, everything that could have went wrong, went wrong. Will definitely not be returning! More
by curtiskinley
Employees Worked With
Sydney Jarvis
March 26, 2024
Morgan was patient and respectful to us. He demonstrated a thorough knowledge of the new Acadia, and Canyon that we were interested in. He gave good counsel. Rob was pleasant to and respectf He demonstrated a thorough knowledge of the new Acadia, and Canyon that we were interested in. He gave good counsel. Rob was pleasant to and respectful to work with on the financing and the dealership was clean and professional. We look forward to our new vehicle servicing and continuing relationship. More
by bobbeamer15
