Northtowne Volkswagen, Hyundai, Mazda

Holy cow! I can not say enough good things about this dealership and its employees! I live over 40+ minutes away and after having a new 2012 Elantra for a little over six months I decided that I wanted a dealership and its employees! I live over 40+ minutes away and after having a new 2012 Elantra for a little over six months I decided that I wanted an upgrade to the same car but the Limited. There was no way that I was going anywhere else besides Northtowne. I had been e-mailing Adam saying that we needed to make this work and how could I keep my payments low. He had me come up and appraised my leased car and gave me top dollar for my lease and a very VERY generous price on my new 2013 Elantra Limited. He had me test drive the Limited so I could enjoy all of the new features I would be getting and explained how everything would work. They did not have the color I wanted in stock so Adam went out of his way to call another dealership and secure the car for me in the color that I wanted, plus it had some extra features that the car I test drove did not have. The GM made a special trip and picked up the car for me and had it waiting when I came in to pick it up. These guys really know how to go above and beyond to make a customer feel special. Working with Adam was a breeze and he made me feel very comfortable. Please do not waste your time going anywhere else besides Northtowne. They will treat you right and make sure you get the car of your dreams, at a price you can afford. Specifically, ask for Adam Quint he will work with you to do whatever it takes to get you into the car you want. Plus, he's a huge Royals fans and does special things like customer appreciation and will set you up with some Royal's tickets!! More

Went to dealership to buy a new car on May 30th and ready to write a down payment check but Blue Springs offered me the same amount for my Honda and price of new car was the same. Both dealers offered me 2 to write a down payment check but Blue Springs offered me the same amount for my Honda and price of new car was the same. Both dealers offered me 2 yrs of oil changes and tire rotations. I asked if I could get another yr but the sales person talked to someone and they said NO. So I drove 27 miles to Blue Sprgs and DJ gave me the extra yr and another 100 dollars off as well as a auto dimming mirror. I couldn't believe they let me walk out the door but they lost a sale because they would not budge. Go to Blue Spgs if you want a better deal and to be treated respectively. A man called me a week later and apologized. Whoever the manager was that day sure made a huge mistake. Their loss. More

I have dealt with many salesmen over the years and have never met anyone with the honesty, friendliness and care that characterizes Ken Keith. I will NEVER buy another vehicle from anyone else and recommen never met anyone with the honesty, friendliness and care that characterizes Ken Keith. I will NEVER buy another vehicle from anyone else and recommend him to anyone who asks. (My daughter and step-daughter have bought their cars from Ken and Chris.) I love my Santa Fe!!!! Thank you Ken and Chris!!! More

Everything about buying our new Hyundai Azera was awesome! Tim found the car that I wanted the same day and had it at the dealership within 48 hrs of talking to him on the phone. He was so very helpf awesome! Tim found the car that I wanted the same day and had it at the dealership within 48 hrs of talking to him on the phone. He was so very helpful, friendly, and on top of everything! When we went to pick the car up everyone at the dealership was so friendly. Tim took the time to answer all our questions and sit in a "very hot" car and explain everything to us. I would highly recomend this dealership! More

What a great buying experience! Over the past few years, I've bought a number of cars from Northtowne Hyundai and always ask for Chris Sailor. Why? Because Chris has consistently proven to be more concern I've bought a number of cars from Northtowne Hyundai and always ask for Chris Sailor. Why? Because Chris has consistently proven to be more concerned with my satisfaction than his paycheck, and this time was no different. After concluding my purchase, Chris introduced me to Steve Murdock, the friendliest finance manager I've ever met...helpful, not pushy. Thanks guys for a pleasant day and a great new car! More

I couldn't have had a worse experience. I went to Northtowne because it was close and that is it. I didn't buy a car there. I went in wanting to lease and they said that "Hyundai wouldn't allow me to Northtowne because it was close and that is it. I didn't buy a car there. I went in wanting to lease and they said that "Hyundai wouldn't allow me to lease". I'm 23 so my credit score didn't have enough history. I went to Shawnee Hyundai and had the best experience possible while buying a car. I was talked down to at Northtowne. I was obviously lied to because as of yesterday, I'm leasing a 2013 fully loaded Hyundai Sonata. I was disrespected and said that my job wasn't good enough. I won't give details but let's just say I'm doing pretty well for myself and its not a fast food joint. Northtowne was a joke. I didn't get along with my sale person and they wouldn't allow me to even deal with anyone else. My advice is drive the extra 20 minutes to Shawnee Hyundai and I promise you won't be sorry. They move 5x the cars and have 5x the selection so you'll get a better price anyways. My salesman out there was Solomen Williams and he was great but everyone was extremely nice so you can't go wrong from what I saw. More

They are very professional and respectful of others. The auto service is the best in the Kansas City area. We travel over 20 miles for service, when we could travel for three blocks for the same service at auto service is the best in the Kansas City area. We travel over 20 miles for service, when we could travel for three blocks for the same service at another dealership in our neighborhood. We can trust them to say what they mean and do what they say they will do. More

EVERYONE IS VERY FRIENDLY. MATT KORNBLUM ESPECIALLY.. EVERYONE IS VERY FRIENDLY. MATT KORNBLUM ESPECIALLY.. LOTS OF INFO. GIVEN BY SALESMAN. REPEAT BUYER. MATT WENT OVER ALL INFO ABOUT ALL THE BU EVERYONE IS VERY FRIENDLY. MATT KORNBLUM ESPECIALLY.. LOTS OF INFO. GIVEN BY SALESMAN. REPEAT BUYER. MATT WENT OVER ALL INFO ABOUT ALL THE BUTTONS ETC IN THE CAR. BLUE TOOTH.. BLUE LINK..VERY SPECIFIC..GOOD WARRANTY.. .VERY PATIENT. good price. More

Right from when we first walked in to when we walked out with the keys, Matt was awesome! He made the process really easy and we felt that he wasn't pressuring us to buy like a lot of other sales people do. with the keys, Matt was awesome! He made the process really easy and we felt that he wasn't pressuring us to buy like a lot of other sales people do. Overall, we are very satisfied with our experience here and would recommend Matt and Northtown Hyundai to anyone. More

We arrived on a Saturday eve about 20 min before the dealership closed and bought a car. Chris and Steve both stayed late with us and made the whole experience wonderful. I went back on Monday to get so dealership closed and bought a car. Chris and Steve both stayed late with us and made the whole experience wonderful. I went back on Monday to get something out of my car (trade-in) and Chris had the item ready for me. More