Northtowne Volkswagen, Hyundai, Mazda

When I arrived at Northtowne Hyundai I was greeted right away by Josh. I had done my research and already knew what I wanted when I arrived. I talked with Josh about what I was looking for and he when and away by Josh. I had done my research and already knew what I wanted when I arrived. I talked with Josh about what I was looking for and he when and talked with his Manager Ken right away to see what they could find. When I went inside the dealership it was very clean and all of the employees were very friendly and I think all of them offered me water and asked if I needed a chair while I was waiting. It was nice to know that even if I was not their customers they treated me like I was. Unfortunately due to the 2014 models coming in soon there was only 2 cars available that I was looking for. Josh was very patient as I made some decisions. I decided to loosen the grip on what I was looking for as long as it had the packages I was looking for because as I say, "I live on the inside of the car not the outside." I ended up with my second choice of color which I still love as much as my first choice and I got all the packages I wanted on the inside of the car. The only thing I didn't like about the car was the rims and they were more than happy to trade them out with another car. I can honestly say that Josh was very helpful and in no way did he try and push a car on me that I wasn't going to be happy with. He was very patient and gave me time to think things through, he didn't want me to make the wrong decision. I felt very comfortable through the whole experience. I left a happy camper and if Josh is still around when it comes time for another vehicle, I will most definitely be coming back to him! :) More

Ron Goertzen was very friendly, knowledgeable, and helpful when it came to finding my dream car. He helped me track down the specific color and interior that I wanted and he gave me an amazing deal. H helpful when it came to finding my dream car. He helped me track down the specific color and interior that I wanted and he gave me an amazing deal. He also informed me of many awesome features of the car that I didn't know about. He is the friendliest car salesman I have ever met and I would definitely recommend him. Tim Samaroo was welcoming, speedy, and humorous. Tim was extremely friendly and personable. He worked speedily and got us out in time for an appointment. He informed me of everything I needed to know and had a fun sense of humor while doing it. I had a wonderful experience and I'm happy that I went to Northtowne Hyundai to buy my new car. More

Adam goes out of his way to make his customers feel important and to make sure they are happy with their purchase. We are very pleased with our new/used car! We felt like we got a fair deal. There w important and to make sure they are happy with their purchase. We are very pleased with our new/used car! We felt like we got a fair deal. There were a couple of cosmetic issues that were quickly taken care of after the sale. This is our second sequential car purchase from Northtowne Hyundai and I can't imagine going anywhere else again. Thanks, Adam! More

We knew that we wanted to buy a Hyundai Santa Fe but it was extremely difficult to find the one we wanted. We contacted about a dozen different Hyundai dealers from Columbia to Wichita and Mike Crutcher at was extremely difficult to find the one we wanted. We contacted about a dozen different Hyundai dealers from Columbia to Wichita and Mike Crutcher at Northtowne Hyundai in Kansas City was the most down to earth, non-slimy, real-person salesman with whom we interacted. We actually met Mike first but he didn't have the Santa Fe with the tech package so our quest began. We finally determined that if we gave our business to anyone we wanted it to be Mike. In the end we did decide to take the Santa Fe without the tech package (which meant we could now get one just about anywhere) but we knew of only one dealer we wanted to support, and that was Mike Crutcher. Additionally, we had a "Hyundai Friends and Family" certificate to use toward our new vehicle. This discount makes our sale great for us and not-as-great for the dealer. Other dealers we spoke to would tell us they could not get our price down all the way to the price on the certificate...or they would try...or they just couldn't match it if they had to go get a car. Mike said that our discount certificate would make the negotiations easy. He'd just plug in the number and that would be it. And that is what he did. We got the deal we had been given on the certificate, with great ease. The manager introduced himself to us and really made himself available to us if we needed anything. And Christian Beavers made the financial end of the process smooth. I will recommend Northtowne Hyundai, and especially Mike Crutcher, to every person I know who is car shopping. Great, great experience all around. More

Our car shopping experience with Joey Claybrook was excellent. On a week where we had trouble with multiple vehicles, Joey was very helpful and knowledgable in helping us pick out a new car. He made excellent. On a week where we had trouble with multiple vehicles, Joey was very helpful and knowledgable in helping us pick out a new car. He made the process quick and easy and we couldn't be more happier with the final result. Thanks again, Jeff and Amanda. More

I enjoyed my experience with this dealership thoroughly! Thank you so much for helping me to find the car of my dreams. I will recommend them to anyone and thanks again to Josh, Ken and Christiaan! Thank you so much for helping me to find the car of my dreams. I will recommend them to anyone and thanks again to Josh, Ken and Christiaan! More

This was only our 5th car buying experience at a dealership in the past 20 years, but it was definitely the best. Mike is friendly and provided the information and assistance throughout the whole p dealership in the past 20 years, but it was definitely the best. Mike is friendly and provided the information and assistance throughout the whole process and we did not feel the "hard pressure sales pitch" that we felt from other dealerships. More

These guys shot me the lowest price right off the bat. There are no pushy sales guys trying to sell you what you don't want. They treated me like I owned the place. The salesman made sure that I knew ever There are no pushy sales guys trying to sell you what you don't want. They treated me like I owned the place. The salesman made sure that I knew everything about my new car before I left the lot. He even asked me if there was anything else I would like to know. My experience with this dealership is that they are very polite and informative of what you want in a car. thanks guys keep up the good work! More

My husband and I went in to find a used vehicle and Joey helped us browse around. He showed us several cars but nothing clicked. He then decided to show us lease options since we had a budget that we coul helped us browse around. He showed us several cars but nothing clicked. He then decided to show us lease options since we had a budget that we could not exceed. He had us test drive an elantra gt hatchback, since we were thinking of a mazda speed. We liked the price and the overall appearance of the elantra. This car has some great features and the best is the hatchback with back seats that fold down flat for our big dog Hank. He has not been able to get in yet, but we know he is excited about it. Thanks again Joey for all your help and congrats on the new baby. This is a great place to shop for a new or used vehicle. Everyone is very friendly. Also, a thanks to Christiaan in finance. Kris & Jess More

Chris was so friendly and very knowledgeable; I have never had a bad experience at Northtowne; I continue to recommend Chris and Ken to all my friends and family!! never had a bad experience at Northtowne; I continue to recommend Chris and Ken to all my friends and family!! More