Northtowne Volkswagen, Hyundai, Mazda

I went to several dealerships looking for the Elantra I wanted before entering the doors at Northtowne Hyundai. Josh was extremely helpful and did everything he could to help me get wanted I wanted for th wanted before entering the doors at Northtowne Hyundai. Josh was extremely helpful and did everything he could to help me get wanted I wanted for the price I wanted. I absolutely love the car I drive! Both Ken and Josh's friendliness made the entire experience of purchasing a car easy and enjoyable. I wouldn't recommend anywhere else! More

We set out to look for our daughter a car to purchase that day, this was our first stop. First of all it was very cold that day, no cars had been cleaned of snow. We went in and slipped in the walkway un that day, this was our first stop. First of all it was very cold that day, no cars had been cleaned of snow. We went in and slipped in the walkway under the stairs where there was no rug, NO one seemed to care that we were there, it felt as though we were intruding on their time. Finally one man named Chris did approach us, once he found out we were not looking for brand new, he couldn't care less. My husband had to ask if we could go look at a few outside, even though they were covered in snow. Chris seemed "put out". We found one car we were interested in, he did not offer to clean it off for a test drive, or to show us anything in our price range. We left, went to Northtowne Mitsubishi and bought a car there from Carl Carleton, who was very happy to help us. And they had been working in the bitter cold to clean off cars so they could be seen and driven. More

I had been in a car wreck (not my fault) LOL and my 2001 hyndai elantra was totalled. I was under some pressure to find a car as quickly as possible. Tim Manning was very helpful and patient as I drove 3 hyndai elantra was totalled. I was under some pressure to find a car as quickly as possible. Tim Manning was very helpful and patient as I drove 3 different cars, finally deciding on another Elantra which I am thrilled with. I loved my old one, and now they are really a fun car to drive and I expect will be as dependable as the one I drove for 13 years. Tim even took me to the rental car place to return my rental, and helped me transfer bags from that car to my new car (as I had cleaned out my totalled car that day). Tim in financing was efficient and helpful too. Not trying to sell me anything I didn't need, and also finding me even a better interest rate. Thank you making was started out as a stressful time to be a great experience. Sandy Hudson More

There was no "high pressure". I called them back when I was ready to purchase the vehicle. There was no nit-picking when it came to negotiating the price. I let my husband do that part and we g back when I was ready to purchase the vehicle. There was no nit-picking when it came to negotiating the price. I let my husband do that part and we got the payment and price he was looking for. I usually don't stay for that part but it was short and sweet! More

Prior to my visit to this dealership, my whole week had been stressful dealing with an accident claim, insurance companies, and just feeling that no one was really trying to help me. I initiated my contac been stressful dealing with an accident claim, insurance companies, and just feeling that no one was really trying to help me. I initiated my contact with Northtowne via emailing a couple of questions about a used car profiled on the website. Jason emailed me back that evening asking additional questions and providing me with his contact information. I was unable to follow-up the next day but Jason made sure to let me know he was willing to help and answer any questions when I was ready: never pushy or pressuring me to make contact. When I did call, Jason was friendly, listened to my needs, provided upfront, honest answers, and reassured me that he would try his best to help me. Within 15 minutes of our first phone conversation, Jason called with information on a vehicle that he hoped would be of interest and I immediately made my way to the dealership within an hour. Once there, Jason made me feel comfortable, relaxed which was a first time all week I felt that way and immediately showed me the car we had discussed. Once I made the decision that this was the vehicle for me, Jason gathered my information and took it to Christiaan, the Finance Manager and both gentlemen got things going. Within 1 hour of walking into the dealership, I was walking out with a new car. I want to say thank you to these two individuals for making this situation a very pleasant experience and made me smile more than I had the whole week. I would highly recommend anyone looking for a new or used vehicle to come to this dealership and definitely seek Jason out in particular to help with finding the right vehicle that meets your needs, not those of the salesperson. Thank you! More

I have given this car dealership excellent ratings because I dread car dealerships, because of past experiences; and never once did I get the feeling I was being lied to, manipulated, cheated, or anyt because I dread car dealerships, because of past experiences; and never once did I get the feeling I was being lied to, manipulated, cheated, or anything other than honest. If anything, I felt like I had dropped by to visit old friends; except with the benefit of taking home a car!!! I was treated with the utmost dignity, was given honest answers, and even extra helpful advice on how to repair my credit and get the best buy for my money (which was confirmed to be honest and true by outside sources). I can't thank Helen, Chris, and John enough for making this an experience of a lifetime, and setting the standard for how I expect to be treated when purchasing a vehicle!!!! I really feel like I got beyond the best deal that I could have possibly gotten! More

John was awesome! Super nice and understanding to our needs. I ended up paying less than I wanted and I was even more satisfied than I expected to be! :) Yay!! needs. I ended up paying less than I wanted and I was even more satisfied than I expected to be! :) Yay!! More

I have given this rating because I have had experience dealing with Ken Keith and associates for over fourteen years now. I would never buy a car from anyone else as he is the most honest individual who dealing with Ken Keith and associates for over fourteen years now. I would never buy a car from anyone else as he is the most honest individual who takes the needs of his clients seriously. If there is anyway to make the experience better, Ken Keith will find a way to make it happen. More

This is my second VW Jetta I have gotten from John Howe & Grant White's team. I was in for routine service last week and had a little issue with my window tinting and Mr. Howe took care of it for me. I tr & Grant White's team. I was in for routine service last week and had a little issue with my window tinting and Mr. Howe took care of it for me. I truly enjoy working with John Howe & Grant White as I tell everyone what great service I receive from them from beginning to end. Luv the Dub! Thank you - stacy More

Our salesman Tim Manning was great and no pressure. We visited 4 dealers and this one gave us the best price. It is the second new car we have purchased from them. They have been able to beat the price of visited 4 dealers and this one gave us the best price. It is the second new car we have purchased from them. They have been able to beat the price of the other dealers. There was none of the high pressure sales tactics that you often see. In fact we were done with the deal and I kept waiting for them and was surprised when we reached a reasonable price with a fair trade price with zero pressure. The finance portion went as smoothly with no pressure to add any features we did not want. More