![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Northtowne Volkswagen, Hyundai, Mazda
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 781 reviews
The entire sales team is awesome. I'm overwhelmed of their customer service throughout the entire process. I had looked and spoke with many near volkswagen dealerships. Either no call I'm overwhelmed of their customer service throughout the entire process. I had looked and spoke with many near volkswagen dealerships. Either no callbacks, or follow-ups from one on one Salesman. Northtowne went above and beyond. I first met Robert Goodman. His attitude was great. When he went on vacation I was assisted by Michael Smith. Then when Michael wasn't available Matt didn't disappoint. I knew what I wanted and wasn't going to.settle for nothing else. Matt asked to give him a chance to find my dream car. Whoa, within 30mins. Matt returned my call. Within 24hrs, the vehicle was delivered to Northtowne Volkswagen. I purchased the very next day. To finish the financial paperwork, Thomas handled my personal information with the utmost respect. He was very informative and helpful to make the best decisions.on scale from 1 to 10, I give them a 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More
Such a smooth and great experience with everyone at this dealership. I’m from the car business and sold so many cars before but this was the easiest and quickest by far! Definitely earned a life customer f dealership. I’m from the car business and sold so many cars before but this was the easiest and quickest by far! Definitely earned a life customer for sales and service. Thank you! More
Very easy going, easy to work with and straight to the point. Honest too, would recommend him to family/friends point. Honest too, would recommend him to family/friends More
Smooth process, great customer service. Highly recommend this dealership, especially Kevin. He is amazing to work with!! Highly recommend this dealership, especially Kevin. He is amazing to work with!! More
Matt was really nice from Scheduling the appointment to closing the deal. He was flexible and pulled all the cars I’d like to test drive so I had no doubts on the chosen one. Also responded promptly when I closing the deal. He was flexible and pulled all the cars I’d like to test drive so I had no doubts on the chosen one. Also responded promptly when I texted and asked for more info. 10/10 recommended. More
Kevin was great! He stayed in contact with us so we knew when the car was out of the detail shop and ready for test drive. Thomas and Robert were very helpful and fri He stayed in contact with us so we knew when the car was out of the detail shop and ready for test drive. Thomas and Robert were very helpful and friendly as well. No pressure sales, friendly staff and very minimal fees made for a great experience buying our pre owned Honda Odyssey. I would drive the 40 minutes to buy from them again!!! More
Kevin is an outstanding salesperson and made the process of getting a new car very easy. The car looked great in the lot and service staff are always the best. of getting a new car very easy. The car looked great in the lot and service staff are always the best. More
Over all experience I had with Matt and selecting my choice of car was Great choice of car was Great More
Matt was incredibly helpful and patient with me. He answered my millions of questions, day after day, until I could decide on what I wanted. I never felt pressured or rushed. This was second purchas He answered my millions of questions, day after day, until I could decide on what I wanted. I never felt pressured or rushed. This was second purchase from Northtowne and won’t be my last! More
very easy process, very nice, upfront about everything, was able to find me a car with everything i wanted quickly was able to find me a car with everything i wanted quickly More