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Northtowne Volkswagen, Hyundai, Mazda
Kansas City, MO
781 Reviews
We are the Kansas City Metro area's oldest dealership's. We are the #1 VW Certified Pre Owned Dealer in the Mid West. Northtowne Hyundai, VW and Mazda is where " Nice People Buy Cars from Nice People"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 781 reviews
April 27, 2017
Not standing in a field of idiots. I would say this has been the best experience in buying a new car! And I have gone thru many and some no longer imported. I would say this has been the best experience in buying a new car! And I have gone thru many and some no longer imported. More
by billy8125nw55
Verified CustomerEmployees Worked With
There are others but my menory fails me., Matt Kornblum
April 24, 2017
Best warranty, low prices and nice people Salesperson Ryan Deatherage and Finance Manager Christiaan Beavers made our entire purchase experience a real pleasure! We have purchased three new Salesperson Ryan Deatherage and Finance Manager Christiaan Beavers made our entire purchase experience a real pleasure! We have purchased three new cars from Northtowne Hyundai since 1989, and the Sales and Service Departments have always been excellent. Hyundai makes quality vehicles at a great value, and most importantly, the Hyundai Warranty is the #1 reason we buy Hyundai, because your company stands behind your vehicles longer than any other automaker! Thank you for America's Best Warranty! More
by gwalbers
April 22, 2017
GREAT STAFF Nobody was pushy, I knew the car I wanted and they had it in stock. Gave me a tester to take home for 24 hours while they got mine ready. Experience w Nobody was pushy, I knew the car I wanted and they had it in stock. Gave me a tester to take home for 24 hours while they got mine ready. Experience was fantastic! More
by ilyavaysberg
Employees Worked With
Joe Domino
April 21, 2017
Quick, efficient and honest. A few days prior I sat staring at my car. One I loved quite dearly and yet, I knew it was time. I dreaded the process that was to come. I imagined A few days prior I sat staring at my car. One I loved quite dearly and yet, I knew it was time. I dreaded the process that was to come. I imagined walking into a dealership and sitting through a prolonged sales pitch for something I didn't want, or couldn't afford. I had put off getting something new for over a year. So, grudgingly, I took my husbands hand and off we went. I made sure to time it during the day, expecting to deal with at least a single days worth of a sales spew. My husband remembered a salesman from several years back, and suggested/requested we speak with him. Matt was the kind of person you overlook at first. Not forceful, or aggressive in looks or manner. In fact, he was almost soft spoken. A certain sense of ease generated from his presence. He took us into his office and asked a few direct questions. What was I looking for? What mattered most to me in a car? Each answer he typed into his computer without ever losing the personable contact. Instead of hours, within 20 minutes he had a range of thoughtful options. I was surprised to find he wasn't trying to sell us the most expensive car on the lot. Instead, we worked together to narrow it down to a single favorite. A red sonata sport. He walked us through each amenity the car had and requested I take it for a test drive. I was already sold on the car but he wanted to make sure we would be 100% happy before proceeding. On a side and somewhat related note, it drives sublimely! Keyless entry is supposed to be a convenience feature but it doubles as a safety feature. Nothing scarier than trying to dig out your keys, in the middle of the night. Instead, all I have to do is press a button on the car door, and if the keys are within a certain distance, it unlocks. I digress though. Paper work began. Now, our credit isn't perfect. We have been working on it for a couple of years, but it is still stained with complications, as I imagine most people have to endure. Matt discussed options and went out of his way to run things through so that we had a better chance of getting what we wanted. I never felt pressured. The next morning we drove back. My husband was optimistic, I was pragmatic. I honestly didn't believe it was going to happen. In my mind I was already shuffling through some of the used cars on the lot I should consider. An hour later, I was sitting in my new, red, sonata sport. Sales, finance, and service were all quick, and thoughtful. I would strongly recommend this dealership to anyone looking for a new car. Particularly if you are tired of the "get as much out of them" mentality that most dealerships have. Northtowne listens to what YOU want. Not what they want to sell you. More
by Midnightpoison
Employees Worked With
Matt Kornblum
April 20, 2017
Excellent in all ways! Tim Manning and Northtowne Hyundai did an incredible job in helping me purchase my 2017 Hyundai Elantra. I was very pleased with every aspect of the Tim Manning and Northtowne Hyundai did an incredible job in helping me purchase my 2017 Hyundai Elantra. I was very pleased with every aspect of the purchase, from first coming on the lot to driving off with my new car to follow up contact with the dealership. Excellent job! More
by miketeachkc
Employees Worked With
Tim Manning, Christiaan Beavers
April 20, 2017
2016 Tuscon I had an excellent experience at Northtowne Hyundai. I knew what I wanted when I arrived and they did their best to offer me the best deal possible on I had an excellent experience at Northtowne Hyundai. I knew what I wanted when I arrived and they did their best to offer me the best deal possible on the car. More
by doug6517
Employees Worked With
Joe Domino
April 20, 2017
Piracy Master window switch replacement: Dealer charged $120 for the switch which can be had for $29 on Ebay or $45 on Amazon which are BOTH OEM SWITCHES. Master window switch replacement: Dealer charged $120 for the switch which can be had for $29 on Ebay or $45 on Amazon which are BOTH OEM SWITCHES. Part# 93570-3K600 Look it up for yourself. Dealer charged 1.5 hours (book) $165 for a 30 minute job. Mind you - This applies to ALL dealerships, not just this one. It's no wonder hundreds of thousands, if not millions, avoid dealership(s) at all cost. More
by ponz
Employees Worked With
Service advisor Phil and Service Manager Ray
April 13, 2017
Northtowne Hyundai Is The Best Northtowne Hyundai makes buying a car easy. A knowledgeable staff that is not pushy, and straight forward, fair pricing from the start, makes buying a Northtowne Hyundai makes buying a car easy. A knowledgeable staff that is not pushy, and straight forward, fair pricing from the start, makes buying a car a pleasurable experience. More
by regwest
Employees Worked With
Matt Kornblum
April 13, 2017
My 4th vehicle This is my 4th vehicle I have bought here. Best dealership I've ever been to for both sales & service. That's why we keep coming back. Our salesman, This is my 4th vehicle I have bought here. Best dealership I've ever been to for both sales & service. That's why we keep coming back. Our salesman, Adam Quint keeps in contact on how our vehicle is doing and asking if there is anything he can do to help. Kudos!! More
by dtully0
Employees Worked With
April 07, 2017
Great car buying experience Sales and finance staff were very friendly and efficient. Presented multiple options and chose those the best met our needs. Unfortunately our deal w Sales and finance staff were very friendly and efficient. Presented multiple options and chose those the best met our needs. Unfortunately our deal was not concluded until after the dealership closed. We were able to return the next day to get the car washed and are full tank of gas More
by tish_2_u
Employees Worked With
Mike Lopez, Matt Kornblum
