Northtowne Volkswagen, Hyundai, Mazda
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Cutomer service outstanding. I don't usually do these surveys but the service that Matt (service) was absolutely the best I have ever had. He went over and beyond to make sure t I don't usually do these surveys but the service that Matt (service) was absolutely the best I have ever had. He went over and beyond to make sure that I was well satisfied. He called the extended warranty company and got all the details, he suggested a couple of recall notices that were also taken care of, and then he found me a rental car even when it was close to closing time. This kind of service is so very hard to come by. It was greatly appreciated. I did not originally buy my car here either, but the next time I purchase a car, my first stop will by Northtowne Hyundai Thanks again. Veronica L Humes More
Second vehicle purchase at Northtowne Hyundai Showroom is clean and inviting. Sales people are not pushy. I didn't have to be aggressive when I rejected an offer. If the price was too much for me Showroom is clean and inviting. Sales people are not pushy. I didn't have to be aggressive when I rejected an offer. If the price was too much for me they didn't try to talk me into something I couldn't afford. They managed to get me in a car I liked and could afford. More
Awesome Dealership My salesperson and the finance manager did a wonderful job. They went out of their way to assist me. I have now owned 3 Hyundai vehicles, 2 of whic My salesperson and the finance manager did a wonderful job. They went out of their way to assist me. I have now owned 3 Hyundai vehicles, 2 of which I bought at Northtowne Hyundai. Northtowne Hyundai is my favorite Hyundai dealership!! More
I Bought 2 cars in 24 hrs. Tom S. And Matt were so kind, helpful, and patient, I ended up buying two cars in 24 hours. Thanks again guys! I will definitely be sending car shoppe Tom S. And Matt were so kind, helpful, and patient, I ended up buying two cars in 24 hours. Thanks again guys! I will definitely be sending car shoppers your way! More
Go see Adam Quint He is the most aware, interested and genuine salesperson I've ever worked with. His interest is solely making sure the customer gets what they want a He is the most aware, interested and genuine salesperson I've ever worked with. His interest is solely making sure the customer gets what they want and making sure they fully satisfied. He's a nice person too! More
buying experience it went well as a whole, was a little disappointed that my new car had 550 miles on it. salesperson was good to work with. woI'll recommend him. it went well as a whole, was a little disappointed that my new car had 550 miles on it. salesperson was good to work with. woI'll recommend him. More
Great experience. Adam was extremely helpful and top notch. This was my first experience buying a new car, and I felt it all went very smoothly. Christiaan was extremel Adam was extremely helpful and top notch. This was my first experience buying a new car, and I felt it all went very smoothly. Christiaan was extremely helpful as well. I feel that they both went above expectations to find someone that everyone was comfortable with, without every pressuring me into anything. The entire staff was friendly and accommodating. More
Best Car Buying Experience This was by far the best experience iv'e had at a car dealership and was completely happy with my purchase, Tom and Adam were awesome to work with as This was by far the best experience iv'e had at a car dealership and was completely happy with my purchase, Tom and Adam were awesome to work with as well as the finance dude and sales manager. More
Highly Satisfied Customer Tom and Sal were great to work with. It is easy to dread the car buying experience but Tom immediately brought us at ease and calmly explained the goo Tom and Sal were great to work with. It is easy to dread the car buying experience but Tom immediately brought us at ease and calmly explained the good things Hyundai has to offer. Tom was very knowledgeable and patient and went above and beyond to ensure we received the highest quality service. Look forward to working with you in the future. More
No followup My daughter purchased a used car from Northtowne. Upon driving it to a summer job in South Dakota she realized it had an intermittent headlight dysfu My daughter purchased a used car from Northtowne. Upon driving it to a summer job in South Dakota she realized it had an intermittent headlight dysfunction, not a good problem. As the car was purchased with no warranty, we realized it was our problem to fix. After having two dealers examine the car, the problem could not be found. Northtowne recommended we trade in the car on another vehicle. However, after having promised to help us locate another similar vehicle nothing was ever done. After a few phone calls we never heard from Northtowne again. Very disappointed in their lack of follow up. We ended up trading the vehicle to another dealer at a huge loss to us. More