Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

I had an amazing experience at Northtowne Mitsubishi. I went in with an idea of what I wanted and how much I wanted to pay for it, and Mr. Carleton was incredibly helpful. He had me into a new car, at a st went in with an idea of what I wanted and how much I wanted to pay for it, and Mr. Carleton was incredibly helpful. He had me into a new car, at a stunning price in less than two days with no hassle on my part. He did not pressure me or make me feel as though I was being ripped off. Id recommend the dealership, and more specifically Mr. Carleton to anyone looking to purchase a new or used vehicle. More

My husband and I traded in a 2011 Outlander GT back in September for a 2013 Outlander Sport. We worked with Carl and he was very helpful, enthusiastic, professional and knowledgeable. We went back to th September for a 2013 Outlander Sport. We worked with Carl and he was very helpful, enthusiastic, professional and knowledgeable. We went back to the dealership on Feb 14, 2014 to get the vehicles first oil change. When Carl saw us, he came right over and wanted to know how we liked the vehicle. Sadly, that following Monday night on Feb 17, I hit a deer on I -80 in Iowa on my way to see my family in WI. We called Carl on the evening of Feb 24th and let him know what happened and asked him if he could find another Outlander Sport same as the one I totaled? We also asked him about other vehicles that we were interested in looking at. Carl jumped through hoops to locate the vehicles that my husband and I wanted to test drive. The next morning, Carl had the vehicles ready for us, plus he had started working on the numbers with another awesome employee, Stan in the Finance Dept and they were able to lower our payments and interest rate. I had a free oil change voucher I had not used, the wonderful people in the Service Dept came and got my husbands vehicle that we had drove to the dealership in, and did an oil change with an already full schedule...they made time to take care of his car as well as it was overdue for an oil change. This is our third vehicle bought through this dealership and on all occasions we were treated as if we were the most important people they would have helped on those days. Thank you for putting "customer" back into customer service and making an accident and loss of a car I loved and easier process and putting me into a car I love even more. ***** More

I have purchased several cars from Northtowne Mitsubishi (6 in the past 12 years) and I have always found the purchase experience to be very customer-focused and friendly. This last purchase was no excepti (6 in the past 12 years) and I have always found the purchase experience to be very customer-focused and friendly. This last purchase was no exception. More

Anthony did a great job explaining all that Fiat has to offer. Another employee helped as well (maybe a manager or supervisor) and was also very nice and good to work with. I love my new Fiat. offer. Another employee helped as well (maybe a manager or supervisor) and was also very nice and good to work with. I love my new Fiat. More

Great customer service. I would/will recommend this dealership and salesperson to friends and family. No pressure on buying a car, this was a pleasant experience. dealership and salesperson to friends and family. No pressure on buying a car, this was a pleasant experience. More

Overall GREAT experience! I was very impressed with Colton's knowledge. He went out of his way to make the entire buying and trading process painless. He answered every question and fulfilled every req Colton's knowledge. He went out of his way to make the entire buying and trading process painless. He answered every question and fulfilled every request. He even explained every option to me thoroughly. He was very patient and I never felt rushed or pressured to make a decision. Even after the fact, he has continued to help me with any questions I've had. I was completely satisfied with my experience, and I will never buy from anyone else! More

My experience was great. The low rating on cost is because everything costs too much. I enjoyed working with the finance guy because he had everything ready for us when we went in to see him. Sorry because everything costs too much. I enjoyed working with the finance guy because he had everything ready for us when we went in to see him. Sorry I cannot remember his name. More

Paul Reeves and Northtowne Lincoln made this the best car buying experience my husband and I've ever had I would recommend Paul Reeves and Northtowne Lincoln hundred percent buying experience my husband and I've ever had I would recommend Paul Reeves and Northtowne Lincoln hundred percent More

Colton was very helpful and nice to work with and so was the finance manager. Nice selection and display of vehicles. Thank you so much, Colton. the finance manager. Nice selection and display of vehicles. Thank you so much, Colton. More

The reason I have bought all 4 of my cars since 2002 is because of Nick and Colten, and the finance staff. They know their customer, and pull out all stops to satisfy everyone. I made an unwise decision because of Nick and Colten, and the finance staff. They know their customer, and pull out all stops to satisfy everyone. I made an unwise decision to visit other dealerships, and was not treated with the kindness, respect, and passion that Northtowne Mitsubishi has shown. Thank you once again for all that you have done! More