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Northtown Toyota

Amherst, NY

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106 Reviews

1135 Millersport Highway

Amherst, NY

14226

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106 Reviews of Northtown Toyota

May 24, 2011

I purchased my first new car from Northtown Toyota. I was looking to buy a Prius and they are difficult to come by. Northtown had the largest selection in the Western New York area so I had several from More

by lobochica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Strack
May 03, 2011

Great Experience! Didn't feel pressure to buy. Sandy was very patient with us and very helpful. We went in to buy a new car and ended up buying a used car that Sandy found for us. I also enjoyed the dealers More

by mikkeeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Schecter, Sandy Schechter
May 03, 2011

We wouldn't be in a new vehicle right now if it weren't for Sandy. He worked harder on a deal for us than any other dealer I met with while shopping around. But even though he worked hard for us on numbers More

by cejones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Schechter, Sandy Schechter
May 03, 2011

We had an excellent experience with Sandy. He carefully explained all the safety features of the car and the different financing options. He made our experience quick and easy. We were able to take deliver More

by slniland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Schechter, Sandy Schechter
April 21, 2011

I had actually walked into Northtown to speak with another dealer who was busy at the time. David kindly assisted my wife and I, listened to what we were looking for and what our needs were. He then w More

by TimD427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Strack
April 16, 2011

THE WORST DEALER EVER! This place needs to train its salesperson in a more professional way. Just to get an answer to a question or just to see a car they make you spend unnecessary amount of time with More

by Moonlight
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandy
Apr 24, 2011 -

Northtown Toyota responded

Northtown Toyota Scion wrote on 4/18/2011 10:39:49 AM: Dear Moonlight I'm sorry that your experience with us was a source of frustration and left you feeling annoyed. We did not meet any of your expectations and for that I am truly sorry. Our job is to make your purchase decision an informative, relaxed and comfortable time for you. We missed that mark with you and I appologize. I appreciate that you took the time to let us know how you feel and to show us where we need to improve our communication skills. I know you said you would not do business with us, but perhaps you would consider giving us another chance to earn your trust. If you would be willing to do so, I would like to work with you directly. Please feel free to contact me anytime. David Wilkisnon General Manager 716-836-4600 ext 196 --------------------------------------------------------------------------------

April 08, 2011

As soon as I walked into the dealership I knew this was the right place for me to buy a new car.David even went outta his way to find the right color corolla for me and the options I wanted.I would like t More

by cableguy9457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Strack
April 07, 2011

I bought a new Rav4 at Northtown Toyota and it was a easy and painless expierence for my wife and I. From the minute we walked in and met with Rick shahin and Dave Strock I knew I came to the right place. Th More

by jnbrancato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Strock & Rick Shahin
March 28, 2011

David Grisanti was pretty awesome in getting us the deal we wanted, He listened well, gave us all the information that we needed to get into the right vehicle for our lifestyle. After visiting several othe More

by patrickwillett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grisanti
March 25, 2011

The staff was courteous and knowledgeable from sales and service. this is my second time with northtown. I bought a Toyota Rav 4 2011. It was a great experience with our sales rep David Strack. I've dealt w More

by honeywagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david strack
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