Northtown Subaru

An easy, efficient and pleasant transaction. A pleasure to do business with. Will come again. A pleasure to do business with. Will come again. More

My car developed a loud rattle overnight. I didn't have an appt but the service dept took my car even though they were fully booked. Turned out to be a significant repair but it was fixed. Su I didn't have an appt but the service dept took my car even though they were fully booked. Turned out to be a significant repair but it was fixed. Superb service! More

Andy was friendly, helped me figure out what my service options were for my issue and gave timely updates on my service. The cashier was so friendly. Everyone was welcoming and I felt well taken care of. options were for my issue and gave timely updates on my service. The cashier was so friendly. Everyone was welcoming and I felt well taken care of. More

Professional welcoming helpful. Everything that demonstrates this dealership wants to provide the public with first class service. Everything that demonstrates this dealership wants to provide the public with first class service. More

Gabriel and his team are excellent . Great customer service , timely , reasonably priced . I have said when I buy another Subaru ( soon) I want the service department at Northtown to get Great customer service , timely , reasonably priced . I have said when I buy another Subaru ( soon) I want the service department at Northtown to get credit for the sale. I have never left there feeling any less than satisfied. More

I was there twice, once to buy the car and once for its regularly scheduled maintenance. In both, they provided a excellent service experience. They answered any questions I had and were quick to take in m regularly scheduled maintenance. In both, they provided a excellent service experience. They answered any questions I had and were quick to take in my car, despite being early for my appointment. More

Salesman, David Young was top notch anticipated questions gave all relevant info. Sales manage was good but did not disclose some important information up front next time we wouldn’t be as comfort questions gave all relevant info. Sales manage was good but did not disclose some important information up front next time we wouldn’t be as comfortable with him More

Very good service. . job completed before the estimated time probably the best in West New york-Paris . job completed before the estimated time probably the best in West New york-Paris More

Okay, Andy, though you were welcoming as you checked me in for my March 1st, 8:30AM appt, these were the two thoughts on my mind as I left the Subaru dealership that day: First, you were about to charge m in for my March 1st, 8:30AM appt, these were the two thoughts on my mind as I left the Subaru dealership that day: First, you were about to charge me for an oil change until I said my mileage didn't dictate that one was needed at the time. Made aware, you then crossed it off my service sheet. Secondly, I always 'wait' for my Subaru to be serviced, and you said it would take about 1 1/2 hours. No problem there. However, as three hours lapsed, and you assured me midway through those three hours that service was moving along, it still took twice the time. I know you may not have total control over the 'wait' period, but I should have been given a clearer 'heads up' of my wait. Offering me a car wash was kind, but it was then 11:30, and I had a noon appt elsewhere. I shall return for further scheduled service because I truly value Subaru quality. Hope this review is of help to you, Andy. More

I was greeted warmly and quickly. I was able to order my services easily. I had a short wait. I I as walked to my car. I was able to order my services easily. I had a short wait. I I as walked to my car. More