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Northtown Subaru

Amherst, NY

4.9
522 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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522 Reviews of Northtown Subaru

May 19, 2024

Went in for NYS inspection and routine maintenance work. Work was done promptly, staff was polite and professional and knowledgeable. Service area was one of the cleanest I've seen. Staffer Aubrey very p More

by triangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey, Michael Ahern
May 20, 2024 -

Northtown Subaru responded

We're glad to know your visit at Northtown Subaru went smoothly! Aubrey & the team always aim to provide professional service in a clean environment. Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

May 17, 2024

Fantastic experience as always at Northtown…. caring and knowledgeable staff, always go that extra mile to explain things and accommodate the customer. More

by adamsnana109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 18, 2024 -

Northtown Subaru responded

Hi Adam! Thanks for the kind words! We're glad to know our team at Northtown Subaru could provide you with a fantastic experience. We always aim to go the extra mile for our customers.

May 17, 2024

Gabriel went above my expectations with my service. I highly recommend dealing with him at customer service and I will always use this dealership. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
May 17, 2024 -

Northtown Subaru responded

We're delighted to know that Gabriel exceeded your expectations with his service at Northtown Subaru. Your recommendation means a lot to us, and we look forward to serving you in the future!

May 17, 2024

Dave is an excellent sales person. I loved how he spent time explaining all the details in depth. More

by Suzy Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Young
May 18, 2024 -

Northtown Subaru responded

Hi Suzy Q! Thank you for leaving us this five-star review and kind words about Dave from our sales team at Northtown Subaru! We'll see you next time!

May 17, 2024

Andy Stewart was a pleasure to work with. He made me feel like a valued customer and kept me updated on the service being done on my vehicle. I will not take my car anywhere else. More

by crackers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 18, 2024 -

Northtown Subaru responded

Hi! We're so glad to know that Andy provided you with a great experience at Northtown Subaru! Your kind words are much appreciated, and we look forward to seeing you for your future service needs. Safe travels!

May 15, 2024

There is no one more dependable, personable, and reliable than Andy Stewart. I have never felt more confident with a service manager than I do with Andy. I have relied on him for a decade by now, and have ne More

by grandellrohir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 15, 2024 -

Northtown Subaru responded

Thank you so much for the kind review! We're truly grateful for all of your support over the past ten years and are thrilled to hear that Andy & the team always take such wonderful care of you. Thanks again and we'll see you next time here at Northtown Subaru!

May 13, 2024

Excellent service provide by Service Staff Liason Joshua. I couldn't be more greatful for his understanding of my confusion about the price associated with my work request. He hlped me by adjusting the price More

by hmillie87
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joshua
May 13, 2024 -

Northtown Subaru responded

We're so glad to know that Joshua was able to help clarify the pricing for you at Northtown Subaru. Our team is always here to ensure your experience is as smooth and understandable as possible. Thanks for sharing this positive feedback!

May 12, 2024

Brandon Mednick was amazing,super nice answered all our questions very knowledgeable about the brand’s vehicles no pressure no nonsense great buying/leasing experience !!!!! More

by Srosethomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
May 13, 2024 -

Northtown Subaru responded

We're so glad to know that Brandon provided an amazing and pressure-free experience at Northtown Subaru! We appreciate your feedback, and we hope you enjoy your new vehicle. Safe travels ahead!

May 12, 2024

Very helpful & quick service! . Andy was thorough and checked for warranty - and it was covered ! More

by Educated
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 13, 2024 -

Northtown Subaru responded

We're happy to hear Andy & the team provided you with excellent service here at Northtown Subaru! Thanks so much for your review!

May 11, 2024

The team is courteous and helpful. I’ve bought 3 cars here and get routine service. More

by StaceyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
May 13, 2024 -

Northtown Subaru responded

Thank you, Stacey. We look forward to seeing you again! - Northtown Subaru

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