Northtown Subaru

My name should have been on 4 tires for a Subaru Forester. If people came after my appointment was made they should not have used tires that were labeled or put aside for me. When I got there las Forester. If people came after my appointment was made they should not have used tires that were labeled or put aside for me. When I got there last Saturday for my appointment there were no tires left for a Subaru Forester. Someone should have been checking the quantity of tires and reordered. More

Parts dept needs to ensure parts are on hand for service appt made. Seems to be a disconnect between parts and service dept. Then service dept has to deal with telling customer they can’t do the work. Very appt made. Seems to be a disconnect between parts and service dept. Then service dept has to deal with telling customer they can’t do the work. Very avoidable mix up and frustrating situation. More

Completed the NYS Inspection in a timely manner. Checked battery health and did a multi-point inspection. As there was a bit of a delay they took me home and then picked me up Checked battery health and did a multi-point inspection. As there was a bit of a delay they took me home and then picked me up More

Andy Stewart is the star if the Service Department. Always helpful, friendly and knowledgeable. I have been going there for 20 years now. Always helpful, friendly and knowledgeable. I have been going there for 20 years now. More

Kevin was the most customer focused salesman I encountered in three days of car shopping. encountered in three days of car shopping. More

Have bought or leased Subarus over years. Good customer service, pleasant waiting area, my salesperson was very time accommodating, pleasant and knowledgeable..A pleasure to work with Sierra Good customer service, pleasant waiting area, my salesperson was very time accommodating, pleasant and knowledgeable..A pleasure to work with Sierra Geiger and Kyle the manager for lease trade in. More

Service on time, quick, experienced, caring, polite and efficent. Will be returning for the next service. efficent. Will be returning for the next service. More

They were friendly, took time to check all options, explained everything I needed regarding the whole process explained everything I needed regarding the whole process More

We would like to say thank you to the most amazing salesmen and staff at Northtown Subaru, particularly our salesman Caleb Krantz. Caleb went above and beyond to ensure we got the car we wanted and ev salesmen and staff at Northtown Subaru, particularly our salesman Caleb Krantz. Caleb went above and beyond to ensure we got the car we wanted and even when we couldn't drive it home the same day, he made sure we got our car. Caleb's boss Brian, and Gordan were also so super helpful in making the transition a good one. within a few weeks, we were able to drive off the lot with our new car. Thank you so much for all the extra efforts, kindness, and support in helping us in the process. This is a very professional and amazing dealership. I highly recommend them to anyone. More

Jason was awesome! He explained everything into detail and spent a lot of time with me making sure I know how everything works in the car! Thank you Jason!! He explained everything into detail and spent a lot of time with me making sure I know how everything works in the car! Thank you Jason!! More