Northtown Lexus
Amherst, NY
53 Reviews of Northtown Lexus
New vehicle Tony and Chuck helped me with every detail along the way. I was able to drive away with the exact vehicle I was looking for. The customer service is e Tony and Chuck helped me with every detail along the way. I was able to drive away with the exact vehicle I was looking for. The customer service is exceptional. More
Superior My experience at the Lexus dealership has always been of the highest quality. David DiPasquale has always helped me with every purchese and Zack Barri My experience at the Lexus dealership has always been of the highest quality. David DiPasquale has always helped me with every purchese and Zack Barringer also took care of me with this last purchese. They were able to get the exact car I wanted and in the time frame I requested. Everyone from the front desk to the financial office were polite, knowledgable and friendly. Having dealt with Northtown lexus on many occassions David and his sales staff know what I like and what I neeed in a vechile. They are right there to porvide me with every service,and update me with new events, cars and sales. I highly recommend Northtown Lexus. Thank you to David, Zack and staff More
As a dealership goes, this is one of the best! I cannot commend Northtowns enough for the excellent sales & service I have received. I leased my last 3 vehicles through Rick Merlino who is defini I cannot commend Northtowns enough for the excellent sales & service I have received. I leased my last 3 vehicles through Rick Merlino who is definitely an asset to the company. More
2nd vehicle purchased at Northtown Lexus Last week I went to Northtown Lexus to look at new vehicles. I purchased my last car there two years ago. While there, I test-drove a vehicle. Jaco Last week I went to Northtown Lexus to look at new vehicles. I purchased my last car there two years ago. While there, I test-drove a vehicle. Jacob was my salesman. He was extremely knowledgeable and passionate about Lexus vehicles. He went above and beyond to assist me. Not only did he take us to lunch while we thought about the vehicle but he took me to one of their sister dealerships as I was torn between a Lexus and another vehicle. He arranged for me to test drive that other vehicle. Nonetheless, I purchased the Lexus. I love the vehicle. I would highly recommend Northtown Lexus and have always had excellent service from their service department and sales people Jacob and Brittany. I highly recommend this dealership. In fact, today I received a call from Brittany asking how I liked the vehicle. More
2015 - E350 Perfect choice, has everything you could ask for. Scott SanFilippo was an excellent sales person to deal with. This is the second Lexus we purchased Perfect choice, has everything you could ask for. Scott SanFilippo was an excellent sales person to deal with. This is the second Lexus we purchased from Northtown, and have been very happy with both vehicles. Thank you! More
Frank Deveso is the best! Frank is a straight shooter. That is everything you could ask for. Lexus is a classy vehicle and they had my model and color preference in stock. As A Frank is a straight shooter. That is everything you could ask for. Lexus is a classy vehicle and they had my model and color preference in stock. As Arnold said "I'll be back." More
2015 - RX 350 First class dealership facility. Can't say a bad word about any part of the shopping experience at Northtown Lexus (3845 Sheridan Dr.). The negotiatio First class dealership facility. Can't say a bad word about any part of the shopping experience at Northtown Lexus (3845 Sheridan Dr.). The negotiation was easy and the salesperson (Chuck) was very helpful, knowledgable, and addressed all my concerns. My new car is beautiful, and has all the options that I wanted. Great job Chuck, and all Northtown Lexus Team. More
This is the second Lexus that I purchased. ( Both- is250). Both vehicles were purchased through Dan. He is very professional and courteous. I am in love with my second car as much as my first. The Le is250). Both vehicles were purchased through Dan. He is very professional and courteous. I am in love with my second car as much as my first. The Lexus team is outstanding in customer service and I will continue to be a future customer. More
My experience at Northtown Lexus was everything I have come to know and expect of the Lexus brand.The staff are very professional and knowledgeable.They will go beyond expectation to ensure customer satis come to know and expect of the Lexus brand.The staff are very professional and knowledgeable.They will go beyond expectation to ensure customer satisfaction.The Lexus team is well focused on what is needed to deliver a superior product.It is a formula that seals customer loyalty. More
Tom Mumma handled all details of purchased and Scott Sansilfillippo handled the orientation of vehicle. I cannot say enough about Mr. Mumma, for he is a professional if there is one in your business. Sansilfillippo handled the orientation of vehicle. I cannot say enough about Mr. Mumma, for he is a professional if there is one in your business. Scott has a bright future ahead of him and is a polite and intelligent young man. Brittany Ellison was involved in the test drive and some details and is a pleasant young lady. The buying process is a pleasure when handled personally by Tom and under his direction a smooth process without problems. Thank you, Joanne & Joe More