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Northtown Lexus
Amherst, NY
53 Reviews
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53 Reviews of Northtown Lexus
October 12, 2018
Great Service! Everything always goes off without a hitch! Friendly staff! Experience is always very pleasant! Service is done when promised! They always provide Everything always goes off without a hitch! Friendly staff! Experience is always very pleasant! Service is done when promised! They always provide a beautiful loaner car for me to take care of other business while my caris being serviced. More
by MJS
Employees Worked With
Austin Blackley
October 09, 2018
Premium service Consistent service level. Explains problem and resolution in plain language. Loaner car while being serviced. Convenient location and clean facility. Consistent service level. Explains problem and resolution in plain language. Loaner car while being serviced. Convenient location and clean facility. Open until 9 pm. Monday to Saturday More
by Lexus
Employees Worked With
Joe, Arron,John
June 25, 2018
Changing my review I am changing my review because we had a issue with our IS 250. After going back and forth with dealer and Lexus, Graig step in and took care of every I am changing my review because we had a issue with our IS 250. After going back and forth with dealer and Lexus, Graig step in and took care of everything for us the way Northtown lexus always treat their customers. So i wanna thank them for fixing our problem More
by ani_kajol
Employees Worked With
Graig
January 27, 2018
Used car experience I purchased a used car from Northtown Lexus of Amherst (Buffalo, NY). I chose late model used due to balancing affordability and reliability. The car I purchased a used car from Northtown Lexus of Amherst (Buffalo, NY). I chose late model used due to balancing affordability and reliability. The car had less than 13,000 on it. Since having picked up the car, it has been off the road because of a service problem. Northtown has seen the car twice: once attempting a repair and subsequently denying it having an issue on the second visit. They have since been sent video evidence of the problem. After having the car in my possession for two days, I offered to sell the car back to them at my loss and buy another one from Northtown. Net: They can’t fix a car; and they won’t stand behind their product. See Tom Mumma or David Dipasquale. Reference their advertising of the Golden Rule and unblemished business ethics. I hope you have better luck than me. Please waive hi if you see me on the roadside. More
by Old guy
Employees Worked With
Dipasquale, Mumma
January 30, 2017
Couldn't be happier! Jacob Wackowski was awesome to work with. I drove 5 hours to pick up my car and it was better than he described over the phone. He made the whole proc Jacob Wackowski was awesome to work with. I drove 5 hours to pick up my car and it was better than he described over the phone. He made the whole process seamless and easy. Thank you! More
by chris k
Employees Worked With
Jacob Wackowski and Jeff Martin
November 10, 2015
My First Lexus This is my first Lexus and I am very pleased with the car. Sales representative, Frank DeVeso was very patience with me and very helpful in securing This is my first Lexus and I am very pleased with the car. Sales representative, Frank DeVeso was very patience with me and very helpful in securing a deal in my price range. I would recommend this dealership on Sheridan Dr. and Frank Deveso.. More
by Lake View, Mary 319
Employees Worked With
Frank Deveso
October 08, 2015
Excellent experience We just purchased a new Lexus SUV last week. Excellent sales team and service! We get the vehicle exactly what we want, and they don't push to sell We just purchased a new Lexus SUV last week. Excellent sales team and service! We get the vehicle exactly what we want, and they don't push to sell the stuff we don't need. Highly recommended! More
by Little bear
Employees Worked With
Frank
September 27, 2015
Best autobuying experience ever. This was a great experience. It was simple and friendly and the price was very favorable compared to the competitors. The salesperson Brittany did a This was a great experience. It was simple and friendly and the price was very favorable compared to the competitors. The salesperson Brittany did an outstanding job. More
by LarryW
Employees Worked With
Brittany
September 17, 2015
Purchased a new car. I just bought my first Lexus! From the time we walked into the dealership, we were treated with courtesy and professionalism. Tony went out of his wa I just bought my first Lexus! From the time we walked into the dealership, we were treated with courtesy and professionalism. Tony went out of his way to get us the vehicle we wanted! We are very pleased... More
by Carol
Employees Worked With
Tony
September 01, 2015
Simply the best I drive from Rochester to Buffalo to buy my cars because of the quality of the sales staff and the service, that I have not found locally. I have just I drive from Rochester to Buffalo to buy my cars because of the quality of the sales staff and the service, that I have not found locally. I have just purchased my fourth Lexus from Northtown and continue to urge friends to do the same. Zach Barringer is my salesperson and a pleasure to work with. He worked very hard to get me what I wanted, and a price I was happy with. Not once did I feel pressured to buy, which is the hallmark of a true professional. More
by petunia
Employees Worked With
Zach Barringer
