Northtown Kia

We had an easy breezy time leasing our new Sportage. Tatianna was absolutely wonderful. She found our car with exactly what we wanted in it. I would recommend her and the service department very highly Tatianna was absolutely wonderful. She found our car with exactly what we wanted in it. I would recommend her and the service department very highly More

I just bought a new 2020 Kia Sportage at Northtown Kia and was very pleased with my salesman Charlie Laffin - he was very knowledgeable and helped us get the best deal! and was very pleased with my salesman Charlie Laffin - he was very knowledgeable and helped us get the best deal! More

Thank You Northtown Kia!!! What a pleasure it was meeting Mark and the entire staff at Northtown! I got exactly what I wanted at a great price compared to what other dealers had What a pleasure it was meeting Mark and the entire staff at Northtown! I got exactly what I wanted at a great price compared to what other dealers had to offer!!! Thanks so much to all, especially Mark O'Connor! More

Tatiana is the best! Tatiana will make your next car buying experience easy! So get to Northtown Kia and make sure to ask for Tatiana for your next automotive purchase! buying experience easy! So get to Northtown Kia and make sure to ask for Tatiana for your next automotive purchase! More

Northtown Kia is a perfect place to lease or finance a vehicle. Alex Kirby was wonderful to work with, and I highly recommend people ask for him. The place is professional, clean, friendly, and work well vehicle. Alex Kirby was wonderful to work with, and I highly recommend people ask for him. The place is professional, clean, friendly, and work well with customers. Thank you to Northtown Kia! More

***UPDATE***After the review, I was contacted by ***UPDATE*** After the review, I was contacted by Northtown. They did make an effort to make things right. And with that kind of customer service, I' ***UPDATE*** After the review, I was contacted by Northtown. They did make an effort to make things right. And with that kind of customer service, I'm updating the rating and increasing it as it certainly has made me think about going to Northtown for my next vehicle purchase. The fact that they did try what they could to fix the issues certainly helped me out. So I definitely appreciate the efforts. **************************** I'm honestly torn. The sales agent, John B, was great and very patient. However, the dealership hasn't met my expectations. First, the Kia Rio I went to see had a couple cracks in the rear bumper and the driver door didn't close properly. So I then was shown a Kia Forte. I really liked that car so I settled on it (mainly because my prequalification was expiring the next day). After having to be at the dealership for almost 4 hours, I had to go to be with my family and went back the next day to finish the paperwork. Even then, it took over an hour to sign paperwork and pay the registration fee for my vehicle. During these days, I noticed a slight rattling sound coming from the heater. I called the warranty company who told me to call the dealership about a diagnostic and speak with a finance manager as the warranty paperwork wasn't in their system yet. I called several times over the past few days but have not heard back. Almost as though they're now done with me after having sold me the vehicle. I usually go go West Herr Auto Group for my vehicles, but gave Northtown a try. I'l be going back to West Herr for my next car. 4.5 stars for my sales rep but 1.5 for the dealership. More

Went to look at low priced used cars for teen son. They treated us the same as if we were there for a brand new Stinger. All staff were welcoming, helpful, and friendly. Adam, our salesman, was helpful and treated us the same as if we were there for a brand new Stinger. All staff were welcoming, helpful, and friendly. Adam, our salesman, was helpful and put us at ease. Definitely would go back for another car. More

I am very pleased with my experience at Northtown Kia. Tyler was easy to communicate with and was able to find us the perfect Telluride for our family! Thank you! Tyler was easy to communicate with and was able to find us the perfect Telluride for our family! Thank you! More

After researching, communicating, and visiting a few other well known local dealerships, choosing Northtown Kia was the absolute BEST decision I made. Thank you Tatiana Torres, for your above and beyond other well known local dealerships, choosing Northtown Kia was the absolute BEST decision I made. Thank you Tatiana Torres, for your above and beyond customer care! To the gentleman that took the time to any questions I had,and explain my warranty to me, I forgot your name, but Thank you as well. More

I loved the service I received when I went in to inquire about a car. Kendyl was amazing with keeping up with my needs of what I looked for and got me into a 2020 Kia Soul! Love it!! about a car. Kendyl was amazing with keeping up with my needs of what I looked for and got me into a 2020 Kia Soul! Love it!! More