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Northtown Kia

Amherst, NY

4.4
308 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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308 Reviews of Northtown Kia

February 07, 2021

I am a satisfied customer: Friendly environment, no pressure buying, able to negotiate with my planned budget. Great team, my brother was right about the good service at this place. Thank you Northtow More

by R.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Simon.
January 09, 2021

I want to thank sales associate Paul S. for the wonderful buying experience, and for his excellent customer service in the handling of my upgrade to my new 2021 Kia Soul. He is a great asset to your dealersh More

by Florence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul S., Luke Schnell
January 03, 2021

Was there for almost 2 hours to buy out a lease. All my paperwork was submitted the day before. There is NO WAY that I should have been there that long. At one point my salesman was working with another co More

by Kim Mielonen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie
Jan 04, 2021 -

Northtown Kia responded

Happy New Year Kim! Let me apologize for the wait, I agree with you it shouldn't take that long. I'm bringing this to the attention to management so they can dive into this matter. What's the best way for us to get in touch? Feel free to email me. Sincerely, Luke Schnell Web Manager l.schnell@northtownauto.com

January 03, 2021

Easy sales process and delivery of vehicle. Purchased certified car at good price. Very satisfied with the entire sales experience at Northtown Kia. Would recommend. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kirby
December 22, 2020

After doing research on line, I went to Northtown Kia to drive the Kia Soul. Bailey Braunscheidel, sales consultant, worked with me over several days while I weighed my options. I decided to lease a Kia S More

by karenhkeaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bailey Braunscheidel, Luke Schnell
December 14, 2020

Good service, helpful salespeople, nice selection of vehicles and different brands to choose from... This location is convenient to my home & business... Which is great for any service appointments More

by Luluscalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Capello
November 28, 2020

The car I went into the dealership to buy was not available so I had to order it. Paul S. my sales person was wonderful to work with and kept me informed on the status of the car. When the car fina More

by johncirrincione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sciria
November 18, 2020

Northtown was helpful and informative on helping me decide on another lease or buy out of my Sorrento. Cameron did a great job and it was fast and easy!Thanks More

by lalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron, Luke Schnell
November 14, 2020

I found the car I wanted on line , It had everything I needed . The salesman and sales manager were very knowledgeable and did a great job all around . This is the 2nd vehicle we thru Northrop More

by kennyg1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
November 04, 2020

My experience so far has been wonderful! Charlie & Simone have been wonderful. Both personable and professional! The car was delivered in the time they promised and it has been a true pleasure to drive!! More

by Kayaykay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Simone and the financial guy, I think his name was Kyle!!
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