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Northtown Hyundai

Amherst, NY

4.5
339 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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339 Reviews of Northtown Hyundai

November 19, 2016

Satisfied customer Dave was great and helped us with all of our needs. The cookie delivery after we leased the car was a great touch too. All in all a great experience. More

by casey.wehrlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Durante
Nov 21, 2016 -

Northtown Hyundai responded

Hi Casey, I'm so glad Dave was able to help you find the right vehicle. We hope you enjoyed the temporary facility and look forward to you experiencing our renovated, permanent home in 2017!

November 19, 2016

david's hundai as mentioned above, it took way too long to take delivery of the car. It was not preped and ready for me. poor coordination between sales and service. More

by dovbar1
Recommend Dealer
Yes
Employees Worked With
keith geiger
Nov 21, 2016 -

Northtown Hyundai responded

Thank you for sharing your experience with us. It is really valuable feedback and I have shared it with the General Manager. It is certainly something we can improve upon. Aside from that, I hope you enjoy your new vehicle!

November 17, 2016

Very happy with Northtown Hyundai I will always purchase from Northtown Hyundai always a great experience, the vehicles they sell are always the best and I love working with all the pe More

by mma1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 18, 2016 -

Northtown Hyundai responded

Thank you so much for the glowing review! We love to hear that our customers plan to return to us for their next purchase.

November 11, 2016

Excellent! A great experience at a very nice dealership indeed ! Thank you for making the experience very satisfying ! I will be back for my next car too ! ( More

by sherman209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Shechter
Nov 14, 2016 -

Northtown Hyundai responded

We are so happy you enjoyed your experience with us and are especially thrilled to know you are such a loyal customer! We appreciate your repeat business. Enjoy your new vehicle!

November 10, 2016

Excellent service Excellent customer service and sales representative . Could not be happier with the service I received, all my needs we're meet and me and my family More

by sarahmiller819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 11, 2016 -

Northtown Hyundai responded

Thank you for taking the time to leave this review. We are so happy you had such an enjoyable experience and are thrilled to know we have made a faithful customer out of you!

November 10, 2016

First Time Experience No complaints so far. I will continue with them for service follow-up. Hopefully, everything will be good. I hope my experience will be compatible if More

by jmh50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Geiger
Nov 11, 2016 -

Northtown Hyundai responded

Thank you for taking the time to leave a review. We appreciate the feedback, and welcome any suggestions you might have so we match the level of service you received at Ford. We look forward to seeing you in our service drive!

November 09, 2016

Does not earn your business. Awful management very unprofessional Told me they don't have to give the competing price because they sell so many...they don't have to give the car More

by lisa.pupo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 11, 2016 -

Northtown Hyundai responded

Hi Lisa, I'm sorry you did not have a positive experience with our management team. I would appreciate if you would email me directly at m.molenda@northtownauto.com with more details. We certainly do not want to repeat such behavior and would benefit from know more about what happened. Thank you.

November 05, 2016

Happy Elantra owner!! Very pleased-- this is our 2nd Elantra-- our salesperson, Jessie, is very professional, helpful, knowledgable, courteous and we will definitely refe More

by tagid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bestine
Nov 05, 2016 -

Northtown Hyundai responded

It's always nice to hear that customers love their new cars, but even better when we know you had such an enjoyable buying experience with us! Thank you for coming back for your 2nd Elantra, and for choosing us as your service center.

November 04, 2016

Best service and sales I was very satisfied with my sales and service. I would recommend and buy again from northtowne. I have already recommends them to a friend. More

by tararabin53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan S
Nov 05, 2016 -

Northtown Hyundai responded

It's so nice to hear you had such an enjoyable experience with us! Thank you for taking the time to write a review.

October 30, 2016

We both love our cars I am so glad that I finally found Northtown. I look forward the to a long relationship with you and you service department and to seeing the new build More

by linda.mernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kruize
Oct 31, 2016 -

Northtown Hyundai responded

Hi Linda, We're so happy you had such an enjoyable experience with us! We look forward to a long relationship as well!

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