Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Northstar Kia

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.5
1,225 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
Contact Dealership

61-07 Northern Blvd

Woodside, NY

11377

Directions

By Type

Showing 1,225 reviews

December 13, 2024

They were patient and professional. I feel they did their best to get me on the road in something reasonable More

by CHIMERETARICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Northstar Kia responded

Thank you for your feedback! We're thrilled to hear that you felt supported and well taken care of during the process. Our team works hard to ensure that every customer gets the best possible experience and a car that suits their needs. Enjoy the ride!

December 12, 2024

Great customer service from Kevin T. Baker. He was very knowledgeable, professional and pleasant. Will definitely go back to do the oil change. More

by WTMC2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin T. Baker
Report | Print
Dec 13, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Kevin T. Baker. His professionalism and knowledge truly make a difference. We’re glad to know you plan to return for your oil change—our team looks forward to seeing you again! 😊 – Your friends at NorthStar Kia

December 11, 2024

The staff was very helpful. The facility was clean. And the service was efficient. Thanks. More

by MATTHILL81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Dec 11, 2024 -

Northstar Kia responded

Thank you for your positive feedback! We’re glad to hear that our staff, facility, and service met your expectations. We appreciate your support and look forward to serving you again soon!

December 10, 2024

Nice staff who explained everything that was going to happen, then went over the work with me during pickup. More

by jake g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spanish speaking service dept clerk
Report | Print
Dec 11, 2024 -

Northstar Kia responded

Nice staff who explained everything that was going to happen, then went over the work with me during pickup.

December 09, 2024

We went into the dealership knowing exactly what we were looking for so that part went very smoothly. When we came to pick up the car we waited a very long time to talk to the finance department and we were More

by ronag29
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Northstar Kia responded

Thank you for sharing your experience. It's great to hear that the initial part of your visit went smoothly, but we understand how frustrating it must have been to wait unnecessarily to talk to the finance department, especially when you weren't financing the car. Your feedback is valuable, and it can help the dealership improve its efficiency, especially in handling such situations. We hope future visits are quicker and more streamlined for you!

December 08, 2024

Helpful desk service personnel. Addressed the recall issue just came in for oil change. The only is the free car wash only did the outside and nothing done in the inside of the veh More

by kopcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Report | Print
Dec 08, 2024 -

Northstar Kia responded

Hi, Helpful desk service personnel. Addressed the recall issue just came in for oil change. The only is the free car wash only did the outside and nothing done in the inside of the vehicle.

December 08, 2024

Always great service, Timely and Professional. Kia Northstar service and parts is my first choice. . More

by maria7centeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall staff person
Report | Print
Dec 09, 2024 -

Northstar Kia responded

Hello Maria, Thank you for your kind words! We're thrilled to hear that our service and parts team at Northstar Kia continues to be your first choice. Providing timely, professional, and excellent service is our top priority, and your satisfaction means the world to us. We look forward to assisting you again in the future! 🚗✨

December 07, 2024

My wife took our car in for a UCC update and they had it done and threw in a car wash within 45 minutes. The service was great! More

by jeffoxiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for sharing your experience! We're so glad to hear that the UCC update was completed quickly and that you were happy with the service. It's great to know that your wife had a positive experience, and we're glad she got a complimentary car wash as well. We appreciate your feedback and look forward to serving you again!

December 07, 2024

There was a lot of waiting around and not enough communication. I felt rushed when I got the car. More

by ashlearobinson12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for sharing your feedback. We're sorry to hear that your experience was not as smooth as it should have been. We strive to provide clear communication and a relaxed environment for all our customers, and we apologize if you felt rushed. Your feedback is valuable, and we'll use it to improve our processes moving forward. If you'd like to discuss this further, please feel free to reach out to us directly at Bsingh@Northstarkia.com

December 07, 2024

Professional staff and always courteous and kind. They promptly take my car and always get me out earlier than expected. More

by mrkinsey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're so glad to hear that our staff has been professional, courteous, and efficient. It's great to know that we consistently meet your expectations and get you in and out quickly. We truly appreciate your feedback and look forward to continuing to serve you!

1
...
5
6
7
...
123