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Northstar Kia

Woodside, NY

4.5
1,323 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,323 reviews

January 31, 2025

FIRST TIME CUSTOMER AND THEY HAD ABSOLUTE GREAT CUSTOMER SERVICE I WILL BE RETURNING TO THIS DEALERSHIP FOR ALL MY CAR NEEDS More

by ASHELYFRANCIS
Recommend Dealer
Yes
Employees Worked With
Shadi
Feb 01, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that you received great customer service. We look forward to assisting you with all your future car needs! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

Friendly, professional and efficient. Kia offers a great customer service experience from the moment you step into the store until the moment you leave. More

by ajcg1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Northstar Kia responded

Thank you for the wonderful review! We're so happy to hear that you had a positive experience with our team. We strive to make every visit as smooth and enjoyable as possible, and your feedback means a lot to us. We look forward to welcoming you back soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 29, 2025

I recently leased a car from Kia after switching over from Honda, and I couldn't be happier with the experience. Staff was very helpful, provided all the information I needed and made the process quick a More

by vcmartinez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidy Martinez
Jan 30, 2025 -

Northstar Kia responded

Welcome to the Kia family! 🎉 We're so glad to hear that your transition from Honda was a smooth and happy one. Our team is always here to make the process quick, easy, and informative. Enjoy your new Kia, and thank you for recommending us—we truly appreciate it! 🚗💨 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 29, 2025

Clean showroom, excellent customer service and cars! The Sales force was very accommodating, helped me purchase my new car. More

by JEFFREY22667
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our sales team and enjoyed our clean showroom and excellent customer service. Congratulations on your new car! 🚗🎉 We appreciate your support and look forward to serving you again in the future. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 28, 2025

It was ok. Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location More

by YESSELIS MADRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 29, 2025 -

Northstar Kia responded

Thank you for your feedback! We apologize for the wait time and understand how frustrating it can be. We appreciate your patience, and we will work on improving our efficiency to make sure your next visit is more timely. If there's anything else we can assist you with, please don't hesitate to reach out at Bsingh@northstarkiany.com. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

Very rude finance manager Jim Deleon aka Jimmy He shouldn’t be working with clients. We came in for consultation and were placed in a waiting room after speaking with Irma about our wishes. By the ti More

by FATIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Deleon and Irma
Jan 29, 2025 -

Northstar Kia responded

We sincerely apologize for your experience and deeply regret that our service did not meet your expectations. Your feedback is important to us, and we take your concerns seriously. It's disappointing to hear about the interaction with our finance manager, and we will be looking into this matter further to ensure all our customers receive the respect and service they deserve. Please reach out to our management team directly at Bsingh@northstarkiany.com so we can address this situation and work toward a resolution. We appreciate your patience and hope to have the opportunity to make things right. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

Jordana was extremely friendly and helpful from the moment we walked in and was able to help us not only smoothly make a sale but assist with setting up car insurance! She made the experience pain free More

by ARIELLEAGBAJE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We are delighted to hear about your fantastic experience with Jordana. Providing friendly, helpful, and seamless service is exactly what we strive for at NorthStar Kia. Jordana’s commitment to assisting with not only the sale but also setting up your car insurance truly reflects her dedication to ensuring our customers have a stress-free and enjoyable experience. We sincerely appreciate your recommendation and look forward to serving you and your friends and family in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

They were great. Attention to detail. No issues, very professional and fair. Great experience I would definitely buy my next car there. More

by remurphy563
Recommend Dealer
Yes
Employees Worked With
Ariana Lugo Gonzalez
Jan 27, 2025 -

Northstar Kia responded

Thank you for your kind words! We're delighted to hear you had a great experience and appreciated our attention to detail and professionalism. It means a lot to us that you'd consider buying your next car here. We look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

Considerate people, efficient well done service. The man behind the counter, whose name I forget, was a great customer service person. More

by GRACEROSELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Jan 27, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We’re thrilled to hear that our team provided considerate and efficient service. We'll make sure to pass along your kind words to our staff. If you ever need further assistance, don’t hesitate to reach out—we’re here to help! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 27, 2025

I went in for a service and they did that along with a software update. It took about 1 1/2 hours but they were very helpful and even washed my car so I was ready to go! More

by kerrynunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 27, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that our team could assist with both the service and the software update efficiently. It's great to know the car wash added that extra touch for you. We appreciate your patience during the visit and look forward to assisting you again in the future. Safe travels! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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