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Northstar Kia

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.5
1,224 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,224 reviews

December 17, 2024

James was great! Very helpful and quick easy service for last minute issues with my car More

by TALIAGRAGANELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wu
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Dec 18, 2024 -

Northstar Kia responded

Thank you for sharing your experience! We're glad James was able to provide quick and helpful service for your last-minute car needs. We'll make sure to pass along your kind words to him. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 15, 2024

Our salesman name was Josh! He was very friendly, calm, and helpful. I didn’t feel pressured, which was a plus for me because most car salesmen make me feel uncomfortable. North More

by STEPHANIEMARSHINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Dec 16, 2024 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that Josh made your visit comfortable and helped create a positive atmosphere. It's great to know you had a great experience at NorthStar Kia! – Your friends at NorthStar Kia T: 718-675-5649 https://www.northstarkiany.com/

December 15, 2024

Shopping for a new whip @NorthStarKia for my sweetheart, Josh was amazing and very helpful. The smile on her face made the entire purchase worthwhile. Juan and Shawn on the sales team at NorthStar Kia were More

by SpyDtt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Northstar Kia responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Josh, Juan, and Shawn made your visit enjoyable and helped you find the perfect car for your sweetheart. It's fantastic that you felt valued and had a smooth, stress-free experience at NorthStar Kia. We truly appreciate your recommendation! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 14, 2024

This is a very easy experience. Helped me so much with everything. I loved it More

by cinthiafleris3018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Northstar Kia responded

Thank you for the positive feedback! We're thrilled to hear that your experience was easy and helpful. It's our goal to make every step smooth for you, and we're so glad we were able to do that. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 13, 2024

The staff is nice however explanations of what's to occur with my vehicle is severely inconsistent. I was told one thing initially but something completely different subsequently. More

by lsmith3302
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie and James
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Dec 13, 2024 -

Northstar Kia responded

Thank you for sharing your feedback. While we're glad to hear you found our staff nice, we sincerely apologize for any inconsistencies in the communication about your vehicle. Clear and consistent explanations are key, and we’ll address this with our team to ensure a better experience moving forward. If there's anything we can do to assist you or clarify further, please don't hesitate to reach out at Bsingh@Northstarkia.com. – Your friends at NorthStar Kia

December 13, 2024

Went for routine maintenance and state inspection, 3 hours later I'm finally on my way home and I realize they didn't do the inspection. Went back the next day, took another hour, then a strange sound s More

by MATTFOOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
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Dec 14, 2024 -

Northstar Kia responded

I'm so sorry to hear about your experience, and I completely understand your frustration. Safety is the top priority when it comes to car maintenance, and it's alarming that you experienced such an issue. I would recommend reaching out to the dealership directly to report the incident and ensure that they are aware of the situation. It’s important that they address any potential oversights and prioritize customer safety moving forward. Feel free to reach us at Bsingh@northstarkia.com with any question. Thank you for sharing your experience—safety concerns like these should never be taken lightly.

December 13, 2024

Inconsistent communication with parts and service. Slow to respond. Slow to complete work. Does not call back when they say they will. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 14, 2024 -

Northstar Kia responded

I'm sorry to hear about the inconsistent communication you've experienced with parts and service at Northstar Kia. It can be really frustrating when there's a lack of follow-through, especially when you're expecting updates or timely completion of work. It might be helpful to directly share your concerns with the service manager or customer service to help improve their response times and overall communication. Hopefully, this will lead to a better experience next time. If you need any further assistance, don’t hesitate to reach out at Bsingh@Northstarkia.com.

December 13, 2024

Simple and to the point. .I was pleased with how I was treated. I highly recommend this team More

by gusdemetriou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear you were pleased with how you were treated. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 13, 2024

Northstar Kia has a Good service, but some details don’t explain clearly to me. More

by jayliu27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Northstar Kia responded

Thank you for sharing your feedback. It's great to hear that you had a positive experience with Northstar Kia, but I understand that some details could have been communicated more clearly. Clear communication is key, and if there's any specific area where you feel more information would have been helpful, it might be worth addressing with the team to help improve future experiences.

December 13, 2024

They were patient and professional. I feel they did their best to get me on the road in something reasonable More

by CHIMERETARICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Northstar Kia responded

Thank you for your feedback! We're thrilled to hear that you felt supported and well taken care of during the process. Our team works hard to ensure that every customer gets the best possible experience and a car that suits their needs. Enjoy the ride!

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