Northstar Kia

Quick, friendly staff, gave me opinions for my vehicle, will return for further services Thanks will return for further services Thanks More

Excellent and quick service. All staff were very professional and helpful. My problem was resolved. All staff were very professional and helpful. My problem was resolved. More

Great service staff every thing on time explanations clear very professional. And clean waiting area clear very professional. And clean waiting area More

Very good hospitality very clean take out the car bag and the job done perfectly right the job done perfectly right More

Not customer friendly, some staff need re-training. And everyone in the dealership suppose to know how things work in and out to avoid giving customers wrong info And everyone in the dealership suppose to know how things work in and out to avoid giving customers wrong info More

Everyone here is so welcoming and nice. Made me feel super comfortable with the car financing process Made me feel super comfortable with the car financing process More

When negotiating the upfront costs, Jose blatantly lied to me over the phone to get me into the dealership. Over the phone, We had agreed upon a payment of $1,000, which covered the first lease payment and to me over the phone to get me into the dealership. Over the phone, We had agreed upon a payment of $1,000, which covered the first lease payment and all associated fees and expenses. When I was called in to sign my lease contract, that $1K somehow turned into $1,400, which Jose claimed was a simple “misunderstanding”. He then tried to claim he was doing me a favor by allowing me to amortize the difference In price throughout the life of the lease. In addition, when my license plates arrived, I never received a call to inform me that they came in. I was told that Jose must’ve accidentally missed the email. Jose had been completely unprofessional throughout my entire experience at Kia Northstar and would not recommend him to anyone. I would add that the owner of the dealership recognized the shortcomings of his employee and provided me with 2 years worth of car services. This was very kind of him and restored my faith in the dealership. More

Thank you to Orlando White and NorthStar Kia. Orlando was the Best salesman. Great experience!!!! Orlando was the Best salesman. Great experience!!!! More

Very polite professionals, always at your disposal. Resolving issues in a timely manner. Would like to emphasize Joseph. Resolving issues in a timely manner. Would like to emphasize Joseph. More

The service was great and on time. The team was very helpful. I will be back for more services! The team was very helpful. I will be back for more services! More