Northstar Kia

Exceptional Service from James and his team I recently had the pleasure of working with James for a tire rotation and maintenance inspection on my car, and I couldn’t be more impressed with the level of s had the pleasure of working with James for a tire rotation and maintenance inspection on my car, and I couldn’t be more impressed with the level of service he provided. From the moment I arrived, James was incredibly attentive, taking the time to explain exactly what would be done and ensuring I was comfortable with the process. He was not only professional but genuinely helpful, offering insightful tips about maintaining my car in top condition. What really stood out was how James went the extra mile. After completing the tire rotation, he took the initiative to perform a thorough maintenance inspection, checking various components of my car to make sure everything was running smoothly. It was clear that he genuinely cared about my car’s overall performance and safety. His attention to detail and proactive approach made me feel confident that my car was in excellent hands. The personalized care and attention James provided made this experience truly exceptional. I felt like more than just another customer – I felt like my car was being cared for by someone who values both quality and customer satisfaction. Whether it’s for routine maintenance or more specialized service, I’ll definitely trust James to take care of my car’s needs from now on. Thank you, James, for making my visit so pleasant and for going above and beyond to ensure my car is in top shape. I’ll definitely be back for all my future car needs! More

The salespeople and the staff at Northstar Kia are exemplary in every way. They go the extra mile to make sure you get into a good deal and a great car. exemplary in every way. They go the extra mile to make sure you get into a good deal and a great car. More

Clean, nice and comfortable waiting area. Fast servicing, friendly customer service. Courteous and polite. A dealership you wouldn't mind going to. Fast servicing, friendly customer service. Courteous and polite. A dealership you wouldn't mind going to. More

The process is quick and completed as expected. They have available appointments even within 24 hours. They have available appointments even within 24 hours. More

Professional, nice to work with and overall great experience! Would definitely recommend this dealership to someone! experience! Would definitely recommend this dealership to someone! More

I like excellent attention. Clean and very friendly. Kia is very good. I recommend it was fast and efficient. Clean and very friendly. Kia is very good. I recommend it was fast and efficient. More

Great customer service attended all my needs and answered all my questions Rubin and his team made The overall process easy and smooth answered all my questions Rubin and his team made The overall process easy and smooth More

I was really disappointed with the overall customer service experience. From the start, it felt like every interaction was more of a hassle than it should have been. I came in expecting a professional service experience. From the start, it felt like every interaction was more of a hassle than it should have been. I came in expecting a professional and welcoming environment, but instead, I felt like a burden just for trying to negotiate. The employee who sold me the car was particularly sassy and far too laid-back, almost like they weren’t interested in making a sale. It made the entire process uncomfortable and frustrating. I expected a more respectful and attentive experience, especially for a major purchase like this. More

Second time here and it’s amazing. Cosimo Sanitate deserves a raise Forreal. He’s amazing. He explains things before hand and very happy coming here. I would only say for the second ti Cosimo Sanitate deserves a raise Forreal. He’s amazing. He explains things before hand and very happy coming here. I would only say for the second time the cleaning associates left the plastic in the car and the car wash was sloppy. My car was extremely wet even on the inside. Please do better. More

Dealership was easy to get to. Service was timely. . Everyone was very helpful as well as friendly. Service was timely. . Everyone was very helpful as well as friendly. More