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Northstar Kia

Woodside, NY

4.5
1,492 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,492 reviews

March 05, 2025

My car was towed to the dealership because someone broke into it. I was so happy to have James take car of my car knowing that he has been honest with me from past work they have done to my car. As a woman, More

by CLGUIGNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 06, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're sorry to hear about the break-in, but we're glad that James and our team were able to provide you with honest and excellent service. Your trust means a lot to us, and we're always here to help. Drive safely, and thank you for recommending NorthStar! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 04, 2025

It's disappointing how they try to trick you by using the original manufacturer's warranty, passing it off as an extra warranty from the dealer and charging more than $4000 without any benefit. I cancelled t More

by wpipo1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Annabi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Excellent service Very pleasant atmosphere Clean Easy to find Courteous on the phone Easy to change appointments More

by KALASURYMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Northstar Kia responded

Thank you for the wonderful review! We're so happy to hear that you had an excellent experience with us. We take pride in providing a pleasant and professional environment for our customers, and we're glad it showed. If there's anything else we can assist with, feel free to reach out. We look forward to serving you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 03, 2025

I had a very bad experience, first the car wasn’t serviced properly, i have to bring it 3 times, the financial manager was horrible to talk to never again More

by FATOUKANOUTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Garion
Mar 04, 2025 -

Northstar Kia responded

We sincerely apologize for the issues you experienced during your time with us. We strive to provide high-quality service, and we’re disappointed to hear that we fell short. Your feedback regarding both the service and your interaction with our financial manager will be reviewed so we can make the necessary improvements. We truly value your business and would like to make things right. Please feel free to contact us directlyat Bsingh@northstarkiany.com to discuss this further. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 03, 2025

No response from the team still owe tag plate and 2nd keys - Contacted many times More

by Mike
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Irma
Mar 04, 2025 -

Northstar Kia responded

We sincerely apologize for the delay in getting back to you. Your concerns regarding the tag plate and second key are important to us, and we understand your frustration. Please know that we are looking into the matter and will ensure that it is resolved as quickly as possible. Thank you for your patience, and please don't hesitate to reach out at Bsingh@northstarkiany.com again for any updates. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 02, 2025

Excelent service, The person who helped me was very kind and professional 5 stars C More

by Jenpego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the person on the list
Mar 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We're delighted to hear that you received excellent service. Enjoy your vehicle! ⭐⭐⭐⭐⭐ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 02, 2025

I didn't have any issues with this dealership. They were quick and efficient as well as polite. More

by JAREDCAGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept but I forgot his name
Mar 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you had a quick, efficient, and pleasant experience with us. We appreciate your support! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 01, 2025

My experience was very good for what I needed, impressed with scheduling system, alerts and phone calls about upcoming appointments, check in was smooth, pull up to the gate and automatic opens up and pull More

by em.nyc.1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience with us! We’re so glad to hear that our scheduling system, smooth check-in process, and amenities made your visit pleasant. It's great that you felt comfortable with no pressure for additional services, and we’re thrilled to know you'll be returning! We look forward to providing you with excellent service again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 28, 2025

Excellent customer service. Everything was timely and I never felt pressured into any additional service More

by NOLANCONNOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Mar 02, 2025 -

Northstar Kia responded

Thank you for your positive review! We’re so glad to hear that you had a great experience with our team and felt comfortable throughout the process. We strive to provide excellent service without pressure, and it's wonderful to know we met that standard for you. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 28, 2025

Service desk was nice and clean new facility with free carwash. 3 recalls , oil change and inspection was done in less than 2 hours. More

by GILNORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James hwang
Mar 02, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad you had a great experience at our service desk and enjoyed the new facilities. It's wonderful to hear that your service was completed quickly and efficiently. We always aim to provide a fast, high-quality service for our customers. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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