Northstar Kia

Friendly and professional vibe that could give customers confidence and trust People knew what they were supposed to do and took initiative to be helpful confidence and trust People knew what they were supposed to do and took initiative to be helpful More

Poor explanation and problem hasn't solved after 2 days of visit. My problem is not solved. of visit. My problem is not solved. More

I am very mad and disappointed at this dealership! My extended warranty letter clearly states that if my sliding door does not completely latch, the authorized Kia dealership will diagnose the cost at My extended warranty letter clearly states that if my sliding door does not completely latch, the authorized Kia dealership will diagnose the cost at no cost to me. There is no specific conditions! I also confirmed with a representative that there would be NO diagnostic cost when I made the service appointment. However, when I arrived at your dealership, you told me a different story, different from what my extended warranty covers. Your dealership should honor me what KIA covers and not charge me a $190 diagnostic fee plus tax. I would like to request a refund for the diagnostic fee plus tax. More

Pleasant, friendly, and kind. Fast service. Fair prince and honest service. Very good experience with very little wait. Fast service. Fair prince and honest service. Very good experience with very little wait. More

Very friendly and honest, good work done. Car was cleaned after my visit, the workers were friendly and treat me nicely would come back again. Car was cleaned after my visit, the workers were friendly and treat me nicely would come back again. More

It was fine It was good, you need a better waiting area and let your customers know their is coffee while they wait. and let your customers know their is coffee while they wait. More

Terrible everything they promised didn't happen when I finally got what I was asking for in the beginning shouldn’t have been what a returning customer deserved Northstar Kia will never get my business in finally got what I was asking for in the beginning shouldn’t have been what a returning customer deserved Northstar Kia will never get my business in the future More

Quick to help, got me in and out for my service, expeditious and courteous all through expeditious and courteous all through More

Very helpful, made me feel at ease, was not trying to force me to purchase the vehicle force me to purchase the vehicle More

Horrible place, I don’t typically go out reviewing places, but I don’t understand how this place has even one positive review clearly some manipulation! Absolutely the most sleazy, nasty experience I places, but I don’t understand how this place has even one positive review clearly some manipulation! Absolutely the most sleazy, nasty experience I have ever had. From the sneaky fees and market adjustments to absolutely the most horrible costumer experience I have ever had the pleasure of dealing with. Save your sanity, and your pocketbook, you have been warned! More