Northstar Kia

Great! Jerome was so nice and helpful. It was also a great deal. I am so happy that I have walked in the store. Thank you all! great deal. I am so happy that I have walked in the store. Thank you all! More

Northstar Kia is the most dishonest Dealership I have ever dealt with. I urge you to think twice before visiting them. Check out their F rating on the Better Business Bureau. ever dealt with. I urge you to think twice before visiting them. Check out their F rating on the Better Business Bureau. More

This car dealer ship it unbelievable unprofessional! I wanted to buy a car which North Star listed at Carfax. At the beginning the salesmen not even know that they habe the car. After 1 hour on the phone wanted to buy a car which North Star listed at Carfax. At the beginning the salesmen not even know that they habe the car. After 1 hour on the phone he found it, same day later he send me a video from outside and offered me for the next day an video for the I side. On Friday we agreed via phone that I will buy the car. I send, as requested a picture of my drivers license to prepare the paper work. Finally after I had to recheck again and again I received a call from Joxxxx, to request payment for the car. I informed her that I would like to get an finance offer. I gave her my SSN and send her income verification and agreed on Credit Check. North Star run the credit check on Saturday - which was a hard credit request - and then did nothing! I contacted the salesmen and he let me know, there are very busy but he got me. I offered to pay 500-1,000 down to secure the car. He promised me that we will close the deal on Sunday. But again nothing happened! Not even responded to my call anymore. On Monday morning to my surprise they run another hard credit check on me - without my consent. I called the salesmen Olxxxxxx and asked what’s going on? Are we getting this finally done? And then to my surprise he I formed me that the car was sold over the weekend, which he didn’t mentioned to me on Saturday or Sunday, or when I offered to secure the car with a small down payment. This car dealership wasted my time, cost me 2 hard inquires on my credit report and another good car deal - which I turned down - because I believed the salesmen I got you covered. And when I tried to reach out to the owner or the operation manager, the staff got an attitude with me and asked me “what you want” and “what’s my problem”? Don’t waste your time or credit score; don’t risk headaches -> I would stay away from this car dealer / car dealer group. More

experience walked in and worked with Jasbina and had a pleasant experience with her. she is the best and she made my car buying experience very easy. thank you walked in and worked with Jasbina and had a pleasant experience with her. she is the best and she made my car buying experience very easy. thank you More

awesome experience I had a great positive experience working with Jasbina. She was really honest and friendly and made my car buying experience super easy. I would recom I had a great positive experience working with Jasbina. She was really honest and friendly and made my car buying experience super easy. I would recommend everyone to go see her if you are looking to buy a car. More

Anthony was a straight up salesman and help me get what I wanted. He explained the details and assisted with my own car insurance. I would recommend anyone to see Anthony if looking for a car. wanted. He explained the details and assisted with my own car insurance. I would recommend anyone to see Anthony if looking for a car. More

The salesman Jon King was knowledgeable and courteous. He made the process as smooth as possible. The finance manager Chris also made the process simple. This is my 1st time at this dealer and I will definit made the process as smooth as possible. The finance manager Chris also made the process simple. This is my 1st time at this dealer and I will definitely recommend my family and friends. More

buying a used car. MR Moonyong Lee took good care of me,He explain everything about the car Good person to work with, i would reomend to my frends .Mike Mikrut. MR Moonyong Lee took good care of me,He explain everything about the car Good person to work with, i would reomend to my frends .Mike Mikrut. More

I was Deceived In the Nicest Way Possible. Let me begin by saying that this is more a reflection of the business practices that all Kia Dealers are using with the Kia Telluride. I was contacted Let me begin by saying that this is more a reflection of the business practices that all Kia Dealers are using with the Kia Telluride. I was contacted by Northstar and asked to come in as they had a Telluride Prestige SX in stock. I was also told that I would not be charged over MSRP. Fast Forward once we are ready to discuss the figures, the car was marked up $10,000 based on the “demand”. I spoke to the owner who said he will accommodate me based on the misinformation I received. They promised to honor the price based on MSRP. I will say they were very nice and I will not take away the fact that they were professionals but there was also a bit of deception as well. It turns out the vehicle that they stated was in stock in order to get me down there was suddenly not available. Though I had a vin and stock number of the vehicle posted on their website, they stated the vehicle wasn’t in stock and in order to honor the MSRP pricing I’d have to wait until sometime in November. I am frustrated that 1) I was made to come there and promises were not fulfilled 2) The deceptive practices. Again the folks that helped me were nice. Nice and ethical however are two different things. More

New Telluride love it Thanks Tee and Darwin and Everybody at northstar for taking care of us and treating us like family and getting us out of our old car Thanks Tee and Darwin and Everybody at northstar for taking care of us and treating us like family and getting us out of our old car More