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Northstar Kia

Woodside, NY

4.5
1,264 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,264 reviews

December 05, 2024

Jordan as a Costco-Kia liason was an honest salesman who tried to explain everything to the best of his ability. More

by Kpita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your feedback! We're glad to hear that Jordan provided you with honest and clear explanations throughout your experience. We appreciate your kind words and are happy he could assist you as the Costco-Kia liaison. If you need any further assistance, don’t hesitate to reach out!

December 04, 2024

The work and service was good. But the recall kia resolved to my telluride not too happy More

by TAKBYUNGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for sharing your feedback. We're glad to hear that the service was good, but we're sorry to hear that you're not completely satisfied with the recall resolution for your Telluride. If you'd like to discuss the issue further or if there's anything we can do to improve your experience, please feel free to reach out. Your satisfaction is important to us.

December 04, 2024

Charlie helped us. He was very nice and got us a good deal. Would recommend. More

by YUMIILEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're so glad to hear that Charlie provided you with great service and helped you secure a good deal. We truly appreciate your recommendation and look forward to assisting you again in the future!

December 03, 2024

The staff was professional and friendly. My service visit started on time and took the expected time. Overall a very good experience. More

by josephifernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of these folks
Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your feedback! We're so glad to hear that your service visit was smooth, timely, and met your expectations. It’s great to know the staff provided professional and friendly service. We appreciate your positive review and look forward to serving you again in the future!

December 03, 2024

I brought my car back one month after my general service, in for an engine light on check, they said they didn’t have the parts for some thing and told they would call me back, but never got any call in retu More

by nav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Dec 08, 2024 -

Northstar Kia responded

Hello, I’m really sorry to hear about your experience. It’s disappointing that you didn’t receive a follow-up call after bringing your car in for the engine light issue. I’d recommend reaching out to the service department directly at Bsingh@northstarkia.com to follow up on the parts and ensure they can address your concerns promptly. Your satisfaction is important, and I hope the issue gets resolved quickly.

November 30, 2024

Poor communication and lack of service. Follow up call was rude because of my review. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Baker
November 28, 2024

The Dealership as a whole was overall a great and friendly experience. Everyone was very attentive and welcoming upon walking in. Gabriella and the rest of staff made the whole new car process very e More

by albertocolon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriella Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

I had a frustrating experience at this dealership. It started when I put down a $500 deposit, but due to poor communication between employees, my deposit seemed to vanish from their records. One emplo More

by DEBDNATH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shaun Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : victor pimentel (Finance) **
November 28, 2024

Everyone was Friendly and helped me get an oil change done pretty fast. Would return More

by MITCHELLSUAREZ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 28, 2024

Always top notch service ! Highly recommended service station and dealer. Edwin always is super professional and knowledgeable and eager to help More

by STILLENMAX21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin / service
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