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Northstar Kia
Woodside, NY
2,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,183 reviews
Verified Customer
September 30, 2024
I worked with Marlon and Shaun they made sure my process was smooth and easy I will come back looking for them they answered all my questions and helped me get into a new vehicle that I really needed was smooth and easy I will come back looking for them they answered all my questions and helped me get into a new vehicle that I really needed More
by Robert
Employees Worked With
Marlon, Shaun Jones
September 30, 2024
Not sure who's Shaun Jones, but looking at his profile picture, he was the snappy guy behind the counter that never introduced himself. We were also dealing with another sales guy named Christian Mena, picture, he was the snappy guy behind the counter that never introduced himself. We were also dealing with another sales guy named Christian Mena, who seemed lacking in experience on how he relayed his messages. This location lacks a certain professionalism, even during vehicle pick up, but since its a KIA dealership, maybe the service reflects the quality or cost of the vehicle. They were the only local dealership with the vehicle we were eyeing & paid for it in cash. this was the only reason we continued working with them, but it wasn't great. Also, the constant follow up emails and calls were the most annoying during the process and also after the vehicle was purchased as if they had no communication the deal was in the works or the purchase was already done. More
by JERRY93
Employees Worked With
Andrea Gil
September 29, 2024
James was so kind and helpful walking me through what needed to be done on my car and worked with me on getting the best price possible. Excellent service! needed to be done on my car and worked with me on getting the best price possible. Excellent service! More
by emilies5
Employees Worked With
James
September 28, 2024
Made an appointment this morning, over the phone, to test drive a 2025 Sportage. Verified three times that a vehicle would be available for a test drive. Got to the dealer 2 hours later and they gave me a st drive a 2025 Sportage. Verified three times that a vehicle would be available for a test drive. Got to the dealer 2 hours later and they gave me a story that the car was just sold. They also mentioned that the SX is no longer being sold by KIA??? , Then the manager got involved. Still no SE or SX available unless I wanted to wail till they found one around the area, Story, story, story. It's like you have to fight with these dealerships in order to spend $35,000 +. I will NEVER return! More
by aviation56
Employees Worked With
The person I made an appointment with on the phone, the salesman, the manager
September 27, 2024
This is the worst experience I have with dealership. Lies, no explanation about the car. Finance department sign contract $ 240 per month payment following month payment change to $ 242.25 Lies, no explanation about the car. Finance department sign contract $ 240 per month payment following month payment change to $ 242.25 More
by severnecdet
Employees Worked With
Shaun Jones
