Northstar Kia

After going to a NJ dealership for close to 2 years for my service needs, I decided to try Northstar Kia. I’m sure glad I did. Eric from the service dept was great to work with and Felix handled the oi my service needs, I decided to try Northstar Kia. I’m sure glad I did. Eric from the service dept was great to work with and Felix handled the oil job- I was in an out in one hour. Make an appointment show up on time and be nice! That’s all you have to do. Not sure why I saw so many negative reviews. See you in 6-9 months. More

I went in for an oil change and I was in and out in about 30 minutes just in time for my dental appointment. Happy customer! 30 minutes just in time for my dental appointment. Happy customer! More

Customer service satisfaction great service very helpful. Very knowledgeable answer all my questions. Clean area Very knowledgeable answer all my questions. Clean area More

Normally I don't like to leave reviews however, Hamza and Anthony are 2 great guys. Friendly and straightforward. Anthony are 2 great guys. Friendly and straightforward. More

Great customer service. José helped me find the exact vehicle I wanted. Buen servicio José me ayudó a encontrar el vehículo que necesitaba y Quería. José helped me find the exact vehicle I wanted. Buen servicio José me ayudó a encontrar el vehículo que necesitaba y Quería. More

Greedy incompetent staff employed at both sales and service that is no help to customers whatsoever. I regret visiting. service that is no help to customers whatsoever. I regret visiting. More

Super friendly and kind. Easy to communicate with and staff is very knowledgeable. Was in and out in under an hour! Easy to communicate with and staff is very knowledgeable. Was in and out in under an hour! More

STAY AWAY, These guys are liars! They advertised a car for sale, I inquired about it online, called ahead and was assured the car would be pulled out and waiting for my arrival time They advertised a car for sale, I inquired about it online, called ahead and was assured the car would be pulled out and waiting for my arrival time. I was told there was a mixup and the dealership owners wife had the car and it would be there within 1-1.5 hours but can they show me new vehicles. They tried to sell me a new vehicle for a "similar" price = 15% more. I told them I came to buy the used car and if they didn't have it to sell to tell me honestly so I could leave and not sit in rush hour traffic. Then they we did paperwork, they told me the car had lojack installed and it was an additional $1,695, i didn't want or need it and said we either do the deal at the advertised price or I walk. They removed the lojack, wen through financing documents, unfroze my credit so they could run credit, paperwork at sales price had been signed and then after i took out insurance they told me they needed to sell it with lojack at $1,695 because the SIM was already paired with the VIN and couldn't be changed. I googled it and showed them on LoJack's website where they could pay $99 to transfer it to a new VIN and that i'd pay the $99, they wouldn't do it. So, they wasted 3 hours of my time at the dealership, trying to bait and switch me which is 100% ILLEGAL, and i wasted 2 hours sitting in traffic home. These guys are crooks, and are advertising cars at prices they NEVER intent to sell at. I'm reporting them to the NY attorney general. Cross posting this review. STAY AWAY! More