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Northstar Kia
Woodside, NY
1,483 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,483 reviews
Verified Customer
November 09, 2023
Service is good. Staff is friendly. Premise is awful - no room, no water bottles, no place to park. Just general insanity from when you drive up to when you leave. N Staff is friendly. Premise is awful - no room, no water bottles, no place to park. Just general insanity from when you drive up to when you leave. Not exactly a flagship NYC location for a major car manufacturer. More
by CTAWAD
Employees Worked With
November 08, 2023
The services advisor are very informative and provide great customer service will come back again Northstar Kia service dept when my vehicle need’s service great customer service will come back again Northstar Kia service dept when my vehicle need’s service More
by Christian
Employees Worked With
Cosmo
November 07, 2023
I would rather buy a one of those electrode scooters that are all over and I’m 82. Oh I almost forgot the manager Edwin was the worst are all over and I’m 82. Oh I almost forgot the manager Edwin was the worst More
by King
Employees Worked With
November 04, 2023
The experience was bad over all, really really bad. The Main concern for me is that they have this person there scamming People, when I bought the car, I needed to get insurance on it so they suggested The Main concern for me is that they have this person there scamming People, when I bought the car, I needed to get insurance on it so they suggested to buy it tru a guy who work there for them his Name is Christopher Heredia, at not cost, only what the insurance would charge, so when I called him, he said that the amount i needed to pay what $2267 dollars, because that’s the amount the insurance was charging. Plus the monthly payment. I asked him if it was just the insurance price or if there was any fee on it. He said “NO, there is no fees on it” “it is only what the insurance is charging” and then he keept lying to me saying that it would cover 3 or 4 payments out of the monthly charge. So I trusted and went ahead; then I got to charges on my credit card, one for $1248 by progressive and another one for $1019 by “Eli Brokerage”. Immediately I knew something was wrong, and this last charge was for their fee to get me an insurance. Which is crazy, who charges $1019 to help you buy and insurance???!! Next day I went to look for this person and I asked for him and they said he was not there, without even knowing what I was there for. So immediately I understood they worked together on this, I called to his number and it rang right in front of me; calmed and very respectful I approached him and asked him to put my money back on my credit card before I started to start saying outlaud what what’s happening in front of everybody. OFC he got scared and stared shaking, annd saying he would cancel my whole insurance because he could, like threatening me that I would be with no insurance thanks to him. He could not do that because by that time I had already called the insurance and let them know about the situation so they did not allowed him to touch my insurance no more. at the end he did not know what to say and I could get my money back. Because he knew it would have been a huge problem for him if he did not send it back. It is stealing and scamming people thinking nobody would realize about what is happening. So I ended up wasting a whole day of my life trying to get my money back. I hope this person was fired and whoever else was involved on this His name is Christopher Heredia , and vaglica agency LLC is the side agency he worked for. What a horrible experience and I did not get any compensation for this. Last but not least On top everything, the dealer it self overprice cars saying there is a “market stock or something like that” which is $6000 more what the actual car costs, and they insist that you have to pay for this. Which is not true, they said the the price was that high because of an issue on the system but once I said “okay once u fixed the system you can call me back and I’ll come and buy for the real price” the system got fixed all of a sudden and they lower down the price a bit, and since then on it was nightmare to get the lower down the price to the actual and legal price of the car. They actually love this game of good and bad police officer having somebody increasing and lowering the price of the cars playing with you. Since I ended up getting the car out at night I did not see the scratches that a brand new car had, and next day once I saw them I got me by surprise that a “0” mile car had scratches on it” Over all not a good experience and I did not get compensation on anything. More
by John
Employees Worked With
Allister Harry, Christopher Heredia
