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Northstar Kia

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.5
1,261 Reviews
Our team at Northstar Kia would like to welcome you to our dealership in Long Island City, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Long Island City, you can always count on the professional technicians in our Kia service department, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Long Island City count on the high-quality vehicles and services found at Northstar Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions!
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61-07 Northern Blvd

Woodside, NY

11377

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Showing 1,262 reviews

December 11, 2024

The staff was very helpful. The facility was clean. And the service was efficient. Thanks. More

by MATTHILL81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Dec 11, 2024 -

Northstar Kia responded

Thank you for your positive feedback! We’re glad to hear that our staff, facility, and service met your expectations. We appreciate your support and look forward to serving you again soon!

December 10, 2024

Nice staff who explained everything that was going to happen, then went over the work with me during pickup. More

by jake g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spanish speaking service dept clerk
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Dec 11, 2024 -

Northstar Kia responded

Nice staff who explained everything that was going to happen, then went over the work with me during pickup.

December 09, 2024

We went into the dealership knowing exactly what we were looking for so that part went very smoothly. When we came to pick up the car we waited a very long time to talk to the finance department and we were More

by ronag29
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Northstar Kia responded

Thank you for sharing your experience. It's great to hear that the initial part of your visit went smoothly, but we understand how frustrating it must have been to wait unnecessarily to talk to the finance department, especially when you weren't financing the car. Your feedback is valuable, and it can help the dealership improve its efficiency, especially in handling such situations. We hope future visits are quicker and more streamlined for you!

December 08, 2024

Helpful desk service personnel. Addressed the recall issue just came in for oil change. The only is the free car wash only did the outside and nothing done in the inside of the veh More

by kopcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Dec 08, 2024 -

Northstar Kia responded

Hi, Helpful desk service personnel. Addressed the recall issue just came in for oil change. The only is the free car wash only did the outside and nothing done in the inside of the vehicle.

December 08, 2024

Always great service, Timely and Professional. Kia Northstar service and parts is my first choice. . More

by maria7centeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall staff person
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Dec 09, 2024 -

Northstar Kia responded

Hello Maria, Thank you for your kind words! We're thrilled to hear that our service and parts team at Northstar Kia continues to be your first choice. Providing timely, professional, and excellent service is our top priority, and your satisfaction means the world to us. We look forward to assisting you again in the future! 🚗✨

December 07, 2024

My wife took our car in for a UCC update and they had it done and threw in a car wash within 45 minutes. The service was great! More

by jeffoxiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for sharing your experience! We're so glad to hear that the UCC update was completed quickly and that you were happy with the service. It's great to know that your wife had a positive experience, and we're glad she got a complimentary car wash as well. We appreciate your feedback and look forward to serving you again!

December 07, 2024

Professional staff and always courteous and kind. They promptly take my car and always get me out earlier than expected. More

by mrkinsey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
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Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're so glad to hear that our staff has been professional, courteous, and efficient. It's great to know that we consistently meet your expectations and get you in and out quickly. We truly appreciate your feedback and look forward to continuing to serve you!

December 07, 2024

They dont work with a sense of purpose and urgency! !! Trash Basura!!!! Its been almost 3 weeks and i still don't have my car!!!!! 10 out of 10 WOULD NOT RECOMMEND!!!!! More

by MATTHEWCORREIA2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Northstar Kia responded

Hi, I'm really sorry to hear about your frustrating experience. It's never our intention to cause delays or make our customers feel unsupported. I understand how important it is to have clear communication and timely service, and I apologize for the inconvenience this has caused you. If you haven't already, I recommend reaching out to the dealership directly to discuss your concerns and see how they can resolve the issue. Thank you for sharing your feedback.

December 07, 2024

Very professional, courteous and skilled Service center. The people are nice and explained everything. It's conveniently located too More

by CELSTEDOUGLAS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your kind words! We're so glad to hear that you had a positive experience with our professional and courteous service team. We're also happy that our location was convenient for you. We appreciate your feedback and look forward to serving you again in the future!

December 07, 2024

As a new Kia owner, I have only been there twice. Their receptionist Sally is very helpful and knowledgeable along with James, in service. The facility itself is new, clean and accommodating should y More

by 3073XCT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally, James
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Dec 08, 2024 -

Northstar Kia responded

Hi, Thank you for your feedback! We're so glad to hear that Sally and James provided helpful and knowledgeable service during your visits. It's great to know you had a positive experience with our clean and accommodating facility as well. We appreciate you choosing us for your service needs and look forward to assisting you again!

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