Northstar Kia

Team worked very quickly and Ronny was very helpful. They addressed all my concerns efficiently They addressed all my concerns efficiently More

I am extremely dissatisfied with my experience at this Kia dealership. I was sold a car with someone else’s name registered under it, and when I sought assistance, no one could figure out how to resolve t Kia dealership. I was sold a car with someone else’s name registered under it, and when I sought assistance, no one could figure out how to resolve the issue. I was told I needed to leave the car at the dealership for further investigation, and I received no updates during this time. Eventually, I learned that no case was created for the car, and it had been returned to the dealership without any progress being made, while I continued paying for insurance and monthly payments. After a week, I was informed the car was ready, but when I arrived, I was told I needed to sign a new lease due to an incorrect VIN. What should have been a quick process turned into a three-hour wait. In total, I had the car for two weeks, but I didn’t get to enjoy it once—it was simply back and forth to the dealership. To make matters worse, after picking up the car, I noticed that personal items such as my charger, phone holder, and a cross hanging from the rearview mirror were missing. I am extremely disappointed by the unprofessionalism and poor customer service I received. I strongly advise others to avoid this dealership. More

Cosimo was absolutely amazing . Followed up with me everyday the car was in the shop. Made me feel like a valued customer. Followed up with me everyday the car was in the shop. Made me feel like a valued customer. More

I truly appreciate the outstanding service I've received here. This dealer has been nothing short of exceptional, and I wholeheartedly recommend them for their commitment to quality and care. here. This dealer has been nothing short of exceptional, and I wholeheartedly recommend them for their commitment to quality and care. More

I love this dealership I will be coming back and sending people to this place to get a car every one was very helpful and Pleasant people to this place to get a car every one was very helpful and Pleasant More

very helpful staff and speedy service I dropped in for service and expected to be there all day but the staff was very attentive service and expected to be there all day but the staff was very attentive More

Grateful as a first time buyer, I feel awesome. Great customer service and support team. I loved how they had everything organized and how they knew what they doing and met what the customer wanted Great customer service and support team. I loved how they had everything organized and how they knew what they doing and met what the customer wanted. I would recommend them to all families and friends who actually looking to buy a car. Best dealership ever, thank you so much for the great experience. More

Great customer service and support. Communication was great. Smooth process. James was an excellent service advisor. Communication was great. Smooth process. James was an excellent service advisor. More

Good service with coffee young black guy was very professional and courteous and kept me aware what was going with my car professional and courteous and kept me aware what was going with my car More